Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Fiesta Auto Insurance is a dynamic insurance agency committed to providing exceptional service to its diverse clientele. As a bilingual company, Fiesta Auto Insurance stands out in the industry for its dedication to serving both English and Spanish-speaking clients with professionalism and care. The agency prides itself on creating a welcoming and inclusive environment where community members feel valued and supported throughout their insurance journey. Fiesta Auto Insurance operates in a fast-paced, customer-first environment, emphasizing responsiveness and personalized assistance to meet the unique needs of each customer. Joining Fiesta Auto Insurance means becoming part of a team that values communication, efficiency, and a positive attitude.

We are currently seeking a highly motivated and personable Receptionist to become the face of our office. This vital role involves interacting with customers, scheduling appointments, supporting our agents, and ensuring the smooth operation of daily office activities. The ideal candidate will possess strong bilingual skills in English and Spanish, as they will be communicating daily with a diverse community. At Fiesta Auto Insurance, the Receptionist is more than just an administrative support—they are a key player in creating an inviting atmosphere and maintaining organized procedures that keep the office running efficiently. This position offers a fantastic opportunity for an individual who loves helping people, handling multiple responsibilities, and being an essential part of a cohesive team. If you thrive in a customer-centric environment and enjoy bringing positive energy and professionalism to your work, we would love to meet you.

Job Requirements

  • High school diploma or equivalent
  • bilingual in Spanish and English
  • prior experience in customer service or receptionist roles preferred
  • strong communication skills
  • ability to manage multiple tasks in a fast-paced environment
  • dependable and punctual
  • basic computer skills

Job Qualifications

  • High school diploma or equivalent
  • excellent bilingual communication skills in Spanish and English
  • experience in customer service or administrative roles
  • proficiency in phone systems and scheduling software
  • strong organizational and multitasking abilities
  • friendly and professional demeanor
  • basic marketing knowledge

Job Duties

  • Welcoming customers with a smile
  • handling incoming calls and making warm and follow-up calls
  • scheduling appointments and keeping the calendar on track
  • processing payments
  • supporting agents and ensuring smooth office operations
  • speaking Spanish and English daily to serve the community
  • maintaining a clean and organized office
  • promoting and marketing the agency in the community and online

Job Criteria

Experience

Entry Level (1-2 years)


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