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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $17.56
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Job Description
Camping World is a leading retailer specializing in outdoor and recreational vehicles, providing customers with top-quality camping gear, RVs, and related services. With a strong commitment to enhancing the outdoor lifestyle experience, Camping World has grown into a prominent company known for its extensive product offerings and excellent customer service. The company prides itself on creating a welcoming environment for outdoor enthusiasts, whether beginners or seasoned adventurers, by offering expert advice, comprehensive warranties, and a wide selection of products designed to meet every camper's needs. Camping World operates multiple retail and service locations, fostering a community that values exploration and... Show More
Job Requirements
- High school education or equivalent
- previous customer service experience preferred
- excellent interpersonal skills
- strong initiative and leadership capabilities
- personal responsibility and reliability
- strong organizational skills
- ability to multitask
- ability to meet diverse client needs
- proficiency in MS Office
- ability to lift up to 25 lbs and move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative with leadership skills
- strong sense of personal responsibility and reliability
- strong organizational skills with ability to multitask
- ability to respond effectively to diverse client needs
- proficient in MS Office
Job Duties
- Serve as first point of contact for customers
- greet and welcome customers
- set tone for a positive customer experience
- check in VIP appointments and direct customers to appropriate team members
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in CRM
- maintain a strong work ethic with total commitment to success every day
- assist customers with questions at the reception desk
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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