Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $17.56
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Job Description
Camping World is a leading retailer specializing in outdoor and recreational vehicles, providing customers with top-quality camping gear, RVs, and related services. With a strong commitment to enhancing the outdoor lifestyle experience, Camping World has grown into a prominent company known for its extensive product offerings and excellent customer service. The company prides itself on creating a welcoming environment for outdoor enthusiasts, whether beginners or seasoned adventurers, by offering expert advice, comprehensive warranties, and a wide selection of products designed to meet every camper's needs. Camping World operates multiple retail and service locations, fostering a community that values exploration and the joy of the great outdoors. They emphasize not only quality products but also unparalleled customer support, which has helped them sustain long-term relationships with their diverse customer base. The organization is focused on innovation, employee growth, and maintaining high standards in all areas of its operations.
The Receptionist role at Camping World is an integral part of the front-office team that significantly shapes the customer experience and operational efficiency. This full-time position offers an hourly wage ranging from $14.00 to $17.56, depending on experience, skills, and qualifications. As the first point of contact, the Receptionist represents the company's core values by greeting customers warmly, managing appointments, and ensuring all visitors and callers receive prompt and courteous service. The ideal candidate will be highly motivated, organized, and capable of multitasking in a dynamic retail environment. Beyond basic receptionist duties, this role contributes to tracking sales calls in the CRM system, coordinating the front desk’s daily activities, and assisting with inquiries, which supports both sales and customer satisfaction goals. Employees in this position are encouraged to demonstrate leadership and initiative, making significant contributions to a collaborative team atmosphere.
Camping World also offers considerable benefits, including paid time off, 401(k) options, employee assistance programs, and various insurance coverages for full-time staff. Part-time employees have access to vision and dental plans. With training and tuition reimbursement opportunities, this role is ideal for those looking to grow their career within an expanding company that values employee development and work-life balance. As an equal opportunity employer, Camping World fosters diversity and inclusion, ensuring a respectful and supportive workplace. This receptionist role is perfect for someone passionate about customer service and eager to make a positive impact in a fast-paced retail setting focused on the outdoor lifestyle industry.
The Receptionist role at Camping World is an integral part of the front-office team that significantly shapes the customer experience and operational efficiency. This full-time position offers an hourly wage ranging from $14.00 to $17.56, depending on experience, skills, and qualifications. As the first point of contact, the Receptionist represents the company's core values by greeting customers warmly, managing appointments, and ensuring all visitors and callers receive prompt and courteous service. The ideal candidate will be highly motivated, organized, and capable of multitasking in a dynamic retail environment. Beyond basic receptionist duties, this role contributes to tracking sales calls in the CRM system, coordinating the front desk’s daily activities, and assisting with inquiries, which supports both sales and customer satisfaction goals. Employees in this position are encouraged to demonstrate leadership and initiative, making significant contributions to a collaborative team atmosphere.
Camping World also offers considerable benefits, including paid time off, 401(k) options, employee assistance programs, and various insurance coverages for full-time staff. Part-time employees have access to vision and dental plans. With training and tuition reimbursement opportunities, this role is ideal for those looking to grow their career within an expanding company that values employee development and work-life balance. As an equal opportunity employer, Camping World fosters diversity and inclusion, ensuring a respectful and supportive workplace. This receptionist role is perfect for someone passionate about customer service and eager to make a positive impact in a fast-paced retail setting focused on the outdoor lifestyle industry.
Job Requirements
- High school education or equivalent
- previous customer service experience preferred
- excellent interpersonal skills
- strong initiative and leadership capabilities
- personal responsibility and reliability
- strong organizational skills
- ability to multitask
- ability to meet diverse client needs
- proficiency in MS Office
- ability to lift up to 25 lbs and move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative with leadership skills
- strong sense of personal responsibility and reliability
- strong organizational skills with ability to multitask
- ability to respond effectively to diverse client needs
- proficient in MS Office
Job Duties
- Serve as first point of contact for customers
- greet and welcome customers
- set tone for a positive customer experience
- check in VIP appointments and direct customers to appropriate team members
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in CRM
- maintain a strong work ethic with total commitment to success every day
- assist customers with questions at the reception desk
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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