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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Flexible
Benefits
competitive hourly wage
Health Insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Professional development opportunities
Job Description
Care Crafter Home Care, LLC is a distinguished provider of compassionate home care services dedicated to improving the quality of life for its clients. As an organization, it specializes in delivering personalized care in the comfort of home, catering to a wide range of client needs with professionalism and empathy. Known for its commitment to client well-being and high standards, Care Crafter Home Care, LLC maintains a supportive and respectful environment not only for its clients but also for its employees. By fostering a culture of compassion and respect, the company plays a vital role in the home care industry,... Show More
Job Requirements
- High school diploma or equivalent
- Previous receptionist or customer service experience
- Excellent verbal and written communication skills
- Strong organizational skills
- Proficiency in Microsoft Office Suite
- Professional appearance
- Ability to multitask and manage time effectively
- Flexibility to adapt to changing schedules and priorities
Job Qualifications
- High school diploma or equivalent
- Associate's degree preferred
- Proven experience as a receptionist or in customer service
- Excellent verbal and written communication skills
- Strong organizational skills
- Proficiency with Microsoft Office Suite and office equipment
- Customer-focused attitude with empathy and patience
- Professional appearance and demeanor
- Ability to work independently and in a team
- Flexibility to adapt to changing priorities
Job Duties
- Greet clients, visitors, and staff with a warm and professional demeanor
- Answer and direct incoming calls to the appropriate person or department
- Coordinate and schedule appointments with accuracy
- Notify staff members of client appointments and any changes
- Assist clients and visitors with inquiries about services, policies, and procedures
- Maintain a neat and organized reception area
- Manage mail and package distribution timely
- Perform data entry, filing, and other administrative tasks
- Relay messages and information among clients, DCWs, and staff
- Collaborate with departments to ensure smooth communication
- Address client concerns and escalate issues when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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