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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Employee Discounts
Opportunities for advancement
Training and Development
Team-oriented environment
Paid Time Off
Health Insurance
Job Description
Great Clips is a leading hair salon brand known for its friendly, efficient, and affordable hair care services. With thousands of locations across North America, Great Clips is dedicated to providing clients with an exceptional salon experience from the moment they enter the doors until the completion of their service. The company thrives on a team approach where every employee plays a crucial role in delivering high-quality customer service in a professional and welcoming environment. This commitment has made Great Clips a trusted name in hair care, combining convenience, value, and style to suit the lifestyle of its diverse clientele.... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand for 6-8 hours
- Availability to work evenings and weekends
- Strong interpersonal and communication skills
- Ability to manage multiple tasks simultaneously
- Dependability and punctuality
- Basic proficiency with computers and point-of-sale systems
Job Qualifications
- High school diploma or equivalent
- Prior customer service experience preferred
- Strong communication skills
- Ability to stand for 6-8 hours
- Knowledge of basic computer skills
- Familiarity with retail sales and cash handling
- Ability to multitask and work in a fast-paced environment
- Commitment to great customer service
Job Duties
- Warmly greet customers
- Communicate and educate customers on Great Clips processes including online check-in and wait time monitor
- Process transactions and issue receipts
- Possess general knowledge of retail products and provide recommendations
- Manage the flow of customers between check-in and service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Answer phone calls and respond to customer inquiries
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Work a flexible schedule including peak times
- Resolve customer issues efficiently and effectively
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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