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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedules
Full-time position
Part-time position
Professional development opportunities
Supportive team environment
Job Description
Jackson Hewitt is a trusted provider of tax preparation services, operating primarily through independently owned and operated franchise locations across the United States. With a commitment to integrity, quality, and consistency, Jackson Hewitt delivers expert guidance to clients navigating complex tax codes, rules, and processes. The company’s mission is centered around "Working Hard for the Hardest Working Americans," reflecting their dedication to assisting individuals who need reliable and knowledgeable tax services. This dedication makes Jackson Hewitt a respected name in the tax preparation industry, known for helping clients maximize their returns while reducing the stresses associated with tax filing.
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Job Requirements
- High school diploma or GED
- PTIN certification
- good interpersonal and communication skills
- reliable transportation and a valid driver’s license and insurance preferred
- customer service or sales experience preferred
Job Qualifications
- High school diploma or GED
- customer service or sales experience preferred
- good interpersonal and communication skills
- PTIN certification
Job Duties
- Greet all potential clients in a friendly and professional manner
- engage in conversation with potential clients to share information about Jackson Hewitt’s services, products, and promotions
- offer promotional items to potential clients by walking the store floor for vendor partners or marketing to other local businesses near storefronts
- assist with scheduling tax preparation appointments
- monitor client flow at the location and keep clients engaged during periods of wait time
- monitor client activity and take initiative to answer phones or assist with check distribution by following established procedures when tax preparers are with other clients
Job Criteria
Experience
No experience required
Job Location
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