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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $18.25
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Health savings account
Flexible spending account
403(b) plan
Paid vacation
paid personal leave
Paid sick leave
Paid holidays
Paid Volunteer Program
Employee assistance program
Wages on Demand
Job Description
Bethesda Senior Living Communities is a respected and vibrant residential community dedicated to providing compassionate care and a nurturing environment for seniors. With a focus on fostering a warm, supportive atmosphere, Bethesda offers its residents a rich quality of life through a variety of services tailored to meet their needs. The community prides itself on its commitment to maintaining dignity, independence, and dignity for all residents, supported by a team of dedicated professionals and caregivers. As a welcoming and well-organized community, Bethesda emphasizes values such as integrity, respect, and service "with a servant's heart," creating a positive and engaging experience... Show More
Job Requirements
- High school graduate or equivalent
- Ability to maintain a positive, pleasant manner in a stressful, demanding environment
- Ability to maintain composure during frequent interruptions and in emergency situations
- Ability to read, write and verbalize understanding of written documentation, verbal instructions, and policies and procedures
- Ability to work independently without direct supervision by following community procedures and guidelines and using good judgment
- Willingness to work weekdays with a flexible schedule including required holidays
- Ability to lift 20 pounds frequently when receiving and maintaining office supplies for store room
Job Qualifications
- High school graduate or equivalent
- Demonstrated ability to maintain a positive, pleasant manner in stressful, demanding environments
- Ability to maintain composure during frequent interruptions and in emergency situations
- Strong written and verbal communication skills
- Ability to work independently by following community procedures and guidelines using good judgment
- Commitment to the Bethesda Senior Living Communities' mission and values
Job Duties
- Manages a multi-line telephone system by answering calls in a timely manner, relaying messages accurately and in a courteous, customer friendly manner
- Provides a positive first impression of the community to all customers
- Distributes and sends mail and faxes
- Maintains inventory of office supplies
- Assists managers in special projects and mailings as requested
- Assists Executive Director and Business Office Manager as needed
- Maintains confidentiality of residents' personal information in and out of the community and protects and supports residents' rights
- Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests
- Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance
- Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents' / guests' requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes
- Performs all other duties as assigned or required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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