Receptionist

Glendale, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401k

Health and Wellness Program

Paid Time Off

Job Description

This automotive dealership is a reputable and established business dedicated to providing exceptional vehicle sales and service to its community. With a commitment to customer satisfaction and a friendly work environment, the dealership values professionalism, teamwork, and proactive service. The dealership supports its employees with a variety of benefits including health insurance, dental coverage, vision plans, life insurance, a 401K retirement plan, wellness programs, community involvement opportunities, as well as company-paid vacations and holidays. The workplace fosters growth and values employees who are eager to contribute to both customer and team success. With flexible working hours including afternoon and evening... Show More

Job Requirements

High school diploma or GED
previous customer service or retail experience preferred
pleasant and courteous personality
strong administrative and organizational skills
good computer and internet skills
excellent customer service focus
ability to multitask and manage time effectively in a fast-paced environment
professional conduct
willingness to support teamwork and company culture
ability to communicate effectively
flexibility to work the scheduled shifts Monday, Tuesday, Thursday, Saturday, and Sunday from 12 pm to 9 pm
ability to maintain confidentiality at all times

Job Qualifications

High school diploma or GED
previous retail and/or customer service experience preferred
excellent communication and customer service skills
strong problem-solving skills
ability to maintain composure under stress
strong organizational and multitasking abilities
basic computer and Microsoft Office skills
professional appearance and work ethic
team player with commitment to customers and colleagues
bilingual Spanish considered a plus
automotive dealership experience preferred but not required
service or hospitality industry experience is a plus

Job Duties

Answer all incoming calls according to company policies with exceptional telephone skills
direct phone calls to appropriate parties
take written messages for occupied personnel and notify them promptly
coordinate questions and issues with appropriate department personnel
address customer concerns or escalate as needed
assist with clerical tasks including scheduling appointments, maintaining records, sending bills, and ordering supplies
maintain confidentiality of company and customer information
answer service department calls and take messages when necessary
assist service staff in contacting customers about vehicle completions
perform other duties as assigned

Job Criteria

Experience

No experience required

Job Location

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