Receptionist

Richmond, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Competitive salaries

401K contribution

401k Match

Tuition Reimbursement

short-term disability

long-term disability

Life insurance

Health Insurance

Dental Insurance

Unlimited paid time off

Paid parental leave

Job Description

AllenAllen is a well-established law firm located in Richmond, known for its commitment to integrity, respect, compassion, and trust. The firm prides itself on building strong relationships with clients while fostering a supportive and inclusive workplace environment for its employees. AllenAllen’s culture is centered on mutual respect and a team-oriented approach, ensuring that every staff member feels valued and empowered to contribute meaningfully both within the firm and in the community. The organization emphasizes work-life balance and offers a generous time off package, including unlimited paid time off and paid parental leave, which reflects their dedication to employee wellness and... Show More

Job Requirements

GED or high school diploma
Minimum 3 years administrative experience including 2 years in a receptionist role managing a multi-line phone system
Strong multitasking capability
Excellent oral and written communication skills
Positive attitude
Team player mindset
Flexibility
Exceptional interpersonal skills
Ability to listen and analyze needs
Clear communication style
Familiarity with Windows and Microsoft Office
Ability to lift 20 pounds unassisted
Ability to sit for long periods
Ability to bend and stoop occasionally
Visual capability for computer work
Ability to operate a motor vehicle
Ability to work around others in an office environment
Manual dexterity to use standard office equipment

Job Qualifications

GED or high school diploma
Minimum 3 years administrative experience with at least 2 years in a receptionist role managing a multi-line phone system
Strong multitasking capability to manage shifting priorities professionally
Excellent oral and written communication skills
Positive attitude, team player mindset and flexibility
Exceptional interpersonal skills for frequent communication with clients, visitors, staff, and attorneys
Ability to listen, analyze needs, and take appropriate action
Clear and concise communication style, both orally and in writing
Familiarity with technologies in use at the Firm including Windows, Microsoft Word, Excel, Outlook, and Internet Explorer
Bilingual in Spanish is a plus

Job Duties

Assists clients and visitors at the office, notifying the appropriate individuals of their arrival, and providing a warm and professional greeting and welcome
Manages phone calls effectively by directing callers to appropriate individuals, providing information such as directions or contact information, and maintaining a professional tone and high level of courtesy and service
Maintains a welcoming workstation and clutter-free reception area
Utilizes tools and systems appropriately to manage calls, communicate with other receptionists, track availability of employees, and log other pertinent information
Manages conference room reservations utilizing the Firm's internal reservation system and Outlook
Assists other departments as needed with administrative tasks or projects
Completes other duties and projects as assigned
Ability to drive to other offices to provide backup support as needed

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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