Job Overview
Employment Type
Temporary
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Professional Development
Employee Discounts
flexible schedule
Job Description
Located in Wakefield, MA, our company is a dynamic office environment committed to providing excellent administrative and customer support services. We pride ourselves on maintaining seamless communication processes and ensuring that all visitors and staff experience a welcoming and efficiently managed entry point into our facility. As a well-established organization in the region, we focus on fostering a professional atmosphere where every interaction contributes to the overall success of our operations. Our office thrives on teamwork, attention to detail, and a strong commitment to service excellence, creating an environment where employees can grow and thrive while supporting the core mission of the company.
We are currently seeking an experienced Receptionist to join our team for a 6-month duration located at our Wakefield headquarters. This role is essential in serving as the first point of contact for both internal staff and visitors. The Receptionist will be responsible for managing incoming calls, distributing mail, guiding visitors, and handling administrative duties that contribute to the smooth functioning of the office. The ideal candidate will have significant experience in clerical and customer service roles, with at least four years devoted to receptionist responsibilities. Skilled in multitasking and adept at managing various office tasks simultaneously, this individual will play a key role in upholding our company's high standards of professionalism and customer care.
As a Receptionist, you will act as a crucial liaison between different departments and external visitors, ensuring communication flows efficiently throughout the organization. Your duties will encompass every aspect of front desk management including answering and routing calls to the appropriate extensions, overseeing the issuance and return of building access badges and temporary visitor passes, and maintaining an organized and well-stocked reception area. Additionally, you will assist with document processing and the facilitation of vendor access to our premises. The role demands an organized, courteous, and proactive professional who can handle a busy work environment with poise and efficiency.
This full-time position is ideal for someone with a strong background in administrative assistance, comfortable with handling multiple responsibilities such as mail sorting, customer inquiries, and office supply management. The work setting offers a collaborative culture with a focus on support and communication, providing ample opportunity to develop further administrative skills and contribute meaningfully to company operations. Overall, the Receptionist is a pivotal member of our team, ensuring that both staff and visitors receive the attentive support required to foster a positive workplace experience.
We are currently seeking an experienced Receptionist to join our team for a 6-month duration located at our Wakefield headquarters. This role is essential in serving as the first point of contact for both internal staff and visitors. The Receptionist will be responsible for managing incoming calls, distributing mail, guiding visitors, and handling administrative duties that contribute to the smooth functioning of the office. The ideal candidate will have significant experience in clerical and customer service roles, with at least four years devoted to receptionist responsibilities. Skilled in multitasking and adept at managing various office tasks simultaneously, this individual will play a key role in upholding our company's high standards of professionalism and customer care.
As a Receptionist, you will act as a crucial liaison between different departments and external visitors, ensuring communication flows efficiently throughout the organization. Your duties will encompass every aspect of front desk management including answering and routing calls to the appropriate extensions, overseeing the issuance and return of building access badges and temporary visitor passes, and maintaining an organized and well-stocked reception area. Additionally, you will assist with document processing and the facilitation of vendor access to our premises. The role demands an organized, courteous, and proactive professional who can handle a busy work environment with poise and efficiency.
This full-time position is ideal for someone with a strong background in administrative assistance, comfortable with handling multiple responsibilities such as mail sorting, customer inquiries, and office supply management. The work setting offers a collaborative culture with a focus on support and communication, providing ample opportunity to develop further administrative skills and contribute meaningfully to company operations. Overall, the Receptionist is a pivotal member of our team, ensuring that both staff and visitors receive the attentive support required to foster a positive workplace experience.
Job Requirements
- High school diploma or equivalent
- Minimum four years of receptionist experience
- At least four years of clerical experience
- Minimum one year of mail sorting experience
- Four years of customer service experience
- Desired four years of administrative assistant experience
- Ability to handle multiple tasks efficiently
- Strong organizational skills
- Excellent verbal and written communication skills
Job Qualifications
- High school diploma or equivalent
- Four years of experience as a receptionist
- Strong clerical skills demonstrated through four years of experience
- Proven customer service experience totaling four years
- Ability to manage mail sorting with at least one year of experience
- Administrative assistant experience preferred
- Excellent communication and interpersonal skills
- Proficient with office equipment and MS Office applications
Job Duties
- Manage incoming calls to the main telephone line and transfer them to the appropriate extensions
- Receive and sort incoming mail, process outgoing mail for office staff
- Support and guide visitors to meeting rooms or other locations as needed
- Serve as direct contact for issuing building access badges, take staff ID photos, and issue temporary visitor badges
- Reconcile one-day badges daily by checking returned badges against the list
- Assist consumers with document drop-off including verifications, certificates, subpoenas
- Allow approved vendors access to the premises such as vending machine and delivery personnel
- Prepare documents for scanning from various units as time permits
- Restock paper in multifunction devices and ensure office supplies are stocked
- Maintain a clean and organized reception area
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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