Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $19.50
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Work Schedule

Flexible
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Benefits

Wage increase quarterly
401k Retirement Plan
Length of service bonus
Employee Referral Bonus
access to earned wages
generous PTO
Career Development
Engaged scheduling system
Affordable medical insurance
Dental Insurance
Vision Insurance
Supplemental benefits
Discount Marketplace
WalkingSpree rewards

Job Description

Sinceri Senior Living is a distinguished healthcare provider specializing in senior living communities that foster a supportive and engaging environment for both residents and employees. As part of the Sinceri Senior Living family, the organization is committed to building a fun-loving, employee-centric culture that has earned it the prestigious Great Place to Work certification for seven consecutive years. This accolade speaks volumes about the nurturing work atmosphere, strong team dynamics, and continuous career advancement opportunities that the company offers to its staff. With a focus on respect, inclusivity, and professional growth, Sinceri Senior Living strives to create a workplace where employees feel valued, motivated, and empowered to deliver the highest quality care to seniors within their communities.

Joining Sinceri Senior Living means becoming part of a team that celebrates diversity and equal employment opportunities, ensuring a workplace free from discrimination based on race, religion, gender, age, or any protected characteristic. The company actively promotes transparency and open communication, inviting prospective candidates to engage directly with their staff for assistance throughout the application process. At Sinceri, employees are regarded as key contributors to the success and well-being of the residents, making the work both meaningful and rewarding.

The role in focus is a vital administrative position responsible for supporting multiple facets of the senior living community. The candidate in this role will assist the Administrator, Office Manager, Director of Nursing, and Activity Director by managing communications, enhancing operational efficiency, and ensuring seamless daily functions. This position requires excellent organizational skills, professionalism, and the capability to interact courteously with residents, families, staff, and visitors. Responsibilities include answering phones, managing inquiries, coordinating tours, and facilitating communication for special events and services within the community.

This position offers a unique opportunity for candidates passionate about healthcare and senior services to develop their careers in a respected organization known for its employee-first approach and strong community ties. The company provides ongoing support for professional development, including access to career growth resources and an employee-friendly scheduling system designed to create a balanced and flexible work environment.

In addition to a competitive wage structure with quarterly wage increase opportunities, Sinceri Senior Living offers a comprehensive benefits package. Employees have access to a 401K plan with Safe Harbor matching contributions, a length-of-service bonus program, and referral bonuses as incentives to grow and stay within the organization. The company also provides generous paid time off, affordable medical, dental, vision, and supplemental benefits, plus wellness programs like WalkingSpree to encourage healthy lifestyles. Additionally, an employee discount marketplace helps staff save on day-to-day expenses, further enhancing the overall compensation experience.

Working in this role requires a high school diploma or equivalent, strong computer skills including proficiency in Microsoft Office, and a positive attitude toward learning new systems and technologies. The ability to work effectively independently or as part of a team, coupled with strong communication and customer service skills, is essential. Candidates who thrive in a dynamic, people-centered environment and seek steady professional growth will find Sinceri Senior Living to be an ideal employer with a longstanding commitment to employee satisfaction and community care excellence.

Job Requirements

  • High school diploma or equivalent
  • A desire and willingness to learn new systems
  • Prior work in reception or customer service preferred
  • Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information
  • Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility
  • Knowledgeable on the computer and able to operate Microsoft Office
  • Ability to represent the facility in a positive and professional manner
  • Must be able to work effectively in an individual or team setting
  • Must be able to perform duties and responsibilities with or without reasonable accommodation

Job Qualifications

  • High school diploma or equivalent
  • Prior work in reception or customer service preferred
  • Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information
  • Must possess strong organizational skills and be detail oriented
  • Knowledgeable on the computer and able to operate Microsoft Office
  • Ability to represent the facility in a positive and professional manner
  • Must be able to work effectively in an individual or team setting

Job Duties

  • Answering the phones and referring to the appropriate department or person
  • Greet residents, families, guests, and staff in a courteous and professional manner
  • Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries
  • General office duties including typing, filing, distribution of mail and other duties as assigned
  • Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed
  • Follow marketing guidelines for phone inquiries and guided tours
  • Accept rental payments and issue receipt if requested

Job Criteria

Experience

Entry Level (1-2 years)


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