Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.81 - $20.45
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Paid holidays
Life insurance
Adoption benefit
Disability insurance
Employee Discounts
Referral program
Tuition Reimbursement
flexible spending accounts
Health savings account
Early wage access
Job Description
Brookdale is a leading nationwide company dedicated to providing gracious hospitality and neighborliness to residents and their families. With 589 communities as of November 30, 2025, Brookdale offers a home-like atmosphere where residents experience comfort, connection, and quality care. The company is a recognized industry leader in clinical care and fosters an environment full of entertaining events, engaging group activities, and one-on-one settings to build meaningful relationships for residents. Brookdale prides itself on a strong commitment to diversity and inclusion, having been honored by Newsweek in both 2024 and 2025 as one of America’s Greatest Workplaces for Diversity. In addition to exceptional resident care, Brookdale provides extensive corporate support with robust training programs for its employees, creating numerous opportunities for professional growth and development.
We are currently seeking a full-time Receptionist to join our team during the 2pm-10pm shift on Friday, Saturday, Sunday, and Monday. This role is essential in ensuring a welcoming environment for visitors, residents, and staff as the first point of contact upon entering the community. The Receptionist will handle phone communications, direct guests, manage mail services, and maintain visitor logs, all of which contribute to an efficient and friendly community atmosphere. Responsibilities also include responding to resident emergencies by contacting the appropriate internal or external support as per community protocols.
At Brookdale, employees receive more than just a paycheck; they benefit from opportunities to enhance their careers through professional development and participate in ongoing wellness programs aimed at overall health. The position offers a competitive base pay determined by skills and experience and includes eligibility for team-based bonus programs. Full-time employees enjoy a comprehensive suite of benefits, including medical, dental, and vision insurance, 401(k) plans, paid time off, holidays, life insurance, adoption benefits, disability coverage, and other voluntary benefits such as pet insurance and legal plans. Part-time and full-time associates alike have access to various support programs and employee discounts, fostering a rewarding and supportive work environment. Brookdale also supports veterans, transitioning military personnel, and military spouses in their employment journey and provides assistance for qualified associates seeking U.S. citizenship. Join Brookdale to play a vital role in creating a warm, caring community while advancing your own career in a company that truly values its team members.
We are currently seeking a full-time Receptionist to join our team during the 2pm-10pm shift on Friday, Saturday, Sunday, and Monday. This role is essential in ensuring a welcoming environment for visitors, residents, and staff as the first point of contact upon entering the community. The Receptionist will handle phone communications, direct guests, manage mail services, and maintain visitor logs, all of which contribute to an efficient and friendly community atmosphere. Responsibilities also include responding to resident emergencies by contacting the appropriate internal or external support as per community protocols.
At Brookdale, employees receive more than just a paycheck; they benefit from opportunities to enhance their careers through professional development and participate in ongoing wellness programs aimed at overall health. The position offers a competitive base pay determined by skills and experience and includes eligibility for team-based bonus programs. Full-time employees enjoy a comprehensive suite of benefits, including medical, dental, and vision insurance, 401(k) plans, paid time off, holidays, life insurance, adoption benefits, disability coverage, and other voluntary benefits such as pet insurance and legal plans. Part-time and full-time associates alike have access to various support programs and employee discounts, fostering a rewarding and supportive work environment. Brookdale also supports veterans, transitioning military personnel, and military spouses in their employment journey and provides assistance for qualified associates seeking U.S. citizenship. Join Brookdale to play a vital role in creating a warm, caring community while advancing your own career in a company that truly values its team members.
Job Requirements
- High school diploma or equivalent
- availability to work 2pm-10pm shifts on Friday, Saturday, Sunday, and Monday
- ability to greet and assist visitors in a courteous manner
- effective phone communication skills
- ability to manage mail and clerical tasks
- proficiency in maintaining accurate records
- ability to respond to emergencies according to protocol
- commitment to a drug-free workplace
Job Qualifications
- High school diploma or equivalent
- prior experience in a receptionist or customer service role preferred
- excellent communication skills
- ability to multitask and manage phone systems
- familiarity with basic office equipment
- strong interpersonal skills
- ability to handle emergency situations calmly and efficiently
Job Duties
- Greet all visitors entering the community
- answer questions
- ensure visitors sign guest sheets
- answer and direct phone calls to proper residents and staff
- sort, deliver, and collect incoming and outgoing community and resident mail
- perform basic office and clerical functions
- maintain visitor logs
- respond to resident emergencies by calling appropriate internal and external parties based on community protocol
Job Criteria
Experience
No experience required
Job Location
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