Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
Hilltop Holdings is a diversified financial services holding company headquartered in Dallas, Texas. Renowned for its strong commitment to excellence, integrity, and community involvement, Hilltop Holdings operates through various subsidiaries that provide a wide range of financial services including commercial banking, mortgage banking, and title services. With decades of experience and a robust presence in the financial sector, the company prides itself on fostering a supportive and innovative work environment for its employees, promoting career growth and professional development. Hilltop Holdings is dedicated to maintaining a culture that values teamwork, respect, and customer satisfaction, positioning itself as a leader in the financial industry within the Dallas metropolitan area.
The role of the Receptionist at Hilltop Holdings' downtown Dallas location is a crucial entry point for visitors and internal operations support. This position is designed for a dependable and detail-oriented individual who possesses basic or learned skills relevant to administrative and front-office functions. As a Receptionist, you will be responsible for managing communication channels, including answering, screening, and forwarding calls, as well as interacting with visitors to provide exceptional customer service. You will also perform routine administrative tasks such as maintaining information files, processing paperwork, and using computer systems to organize and input necessary data efficiently.
This role emphasizes reliability and responsibility, requiring the individual to follow company processes meticulously and ensure that assigned tasks are completed accurately and on time. The Receptionist plays an integral role in supporting their assigned group, which can include a team, department, division, or external customers, providing essential operational assistance to facilitate business flow. Additional duties might include assisting supervisors with special projects, disseminating information through various communication methods such as telephone, email, or in-person interactions and performing other essential functions as needed to support the daily business operations.
The position is ideal for those seeking to advance their administrative skills within a reputable financial holding company. Candidates with a high school diploma or equivalent are eligible to apply, with a preference for individuals holding degrees in related disciplines. Strong communication skills, both oral and written, are essential to succeed in this role. The Receptionist must demonstrate an ability to listen effectively and comprehend information conveyed verbally or in written form, ensuring accuracy and professionalism in all correspondence and interactions.
By joining Hilltop Holdings, Receptionists become part of a team dedicated to operational excellence and superior service delivery in a dynamic financial environment. The company offers a supportive atmosphere that encourages continuous learning, making this an excellent opportunity for individuals looking to build a solid foundation in administrative operations while contributing to the success of a leading financial services organization.
The role of the Receptionist at Hilltop Holdings' downtown Dallas location is a crucial entry point for visitors and internal operations support. This position is designed for a dependable and detail-oriented individual who possesses basic or learned skills relevant to administrative and front-office functions. As a Receptionist, you will be responsible for managing communication channels, including answering, screening, and forwarding calls, as well as interacting with visitors to provide exceptional customer service. You will also perform routine administrative tasks such as maintaining information files, processing paperwork, and using computer systems to organize and input necessary data efficiently.
This role emphasizes reliability and responsibility, requiring the individual to follow company processes meticulously and ensure that assigned tasks are completed accurately and on time. The Receptionist plays an integral role in supporting their assigned group, which can include a team, department, division, or external customers, providing essential operational assistance to facilitate business flow. Additional duties might include assisting supervisors with special projects, disseminating information through various communication methods such as telephone, email, or in-person interactions and performing other essential functions as needed to support the daily business operations.
The position is ideal for those seeking to advance their administrative skills within a reputable financial holding company. Candidates with a high school diploma or equivalent are eligible to apply, with a preference for individuals holding degrees in related disciplines. Strong communication skills, both oral and written, are essential to succeed in this role. The Receptionist must demonstrate an ability to listen effectively and comprehend information conveyed verbally or in written form, ensuring accuracy and professionalism in all correspondence and interactions.
By joining Hilltop Holdings, Receptionists become part of a team dedicated to operational excellence and superior service delivery in a dynamic financial environment. The company offers a supportive atmosphere that encourages continuous learning, making this an excellent opportunity for individuals looking to build a solid foundation in administrative operations while contributing to the success of a leading financial services organization.
Job Requirements
- High school diploma, GED, or equivalent
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Ability to read and understand information and ideas presented in writing
Job Qualifications
- High school diploma, GED, or equivalent
- Degree preferred in relevant discipline
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Ability to read and understand information and ideas presented in writing
Job Duties
- Answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Use computers and computer systems (software) to set up functions, enter data, or process information
- Perform day-to-day administrative tasks such as maintaining information files and processing paperwork
- Observe, receive, and otherwise obtain information from all relevant resources
- Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Assist with special projects
- Other functions as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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