Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $17.56
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Camping World is a leading retailer specializing in recreational vehicles (RVs) and outdoor lifestyle products across the United States. With a firm commitment to enhancing the outdoor experience, Camping World provides a broad and diverse range of products and services for adventure enthusiasts. The company operates numerous locations nationwide and offers customers expert guidance, exceptional service, and comprehensive support for all their camping and RV needs. Known for its customer-centric approach, Camping World fosters a welcoming and inclusive environment for both employees and customers, promoting collaboration and professional growth within their teams.
The Receptionist role at Camping World is pivotal in shaping the first impression customers receive when visiting or contacting the company. This position requires an individual who is highly motivated, organized, and possesses excellent interpersonal skills, as this person will be the initial point of contact for customers. The Receptionist will greet and welcome visitors, ensuring that all guests feel valued and comfortable. Additionally, they will manage front desk activities, coordinate appointments, and assist customers by providing accurate information or directing queries to the appropriate departments.
This role offers a unique opportunity for someone looking to develop a meaningful career within a thriving retail and service organization. The position is full-time, with a competitive hourly pay range between $14.00 and $17.56, reflecting the candidate's experience, skill set, and qualifications. Beyond financial compensation, Camping World also offers a comprehensive benefits package that includes paid time off, 401(k) plans, an employee assistance program, and access to various discounts and training opportunities. Part-time employees also have access to dental and vision coverage, supporting their well-being.
The ideal candidate for this Receptionist role is someone who thrives in a customer service environment and demonstrates a strong work ethic with a commitment to success every day. Attention to detail, the ability to multitask, and the confidence to take initiative are crucial attributes for success in this role. The Receptionist will also play a role in tracking sales calls within the company's customer relationship management (CRM) system, ensuring that communication and follow-up efforts are streamlined and efficient.
Camping World has a strong emphasis on diversity, equity, and inclusion, ensuring an equal employment opportunity workplace where all employees and applicants are treated with fairness and respect. The company does not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or any other legally protected category. Joining Camping World means becoming part of a dynamic team dedicated to delivering excellent experiences to their customers and fostering employee growth and satisfaction.
The Receptionist role at Camping World is pivotal in shaping the first impression customers receive when visiting or contacting the company. This position requires an individual who is highly motivated, organized, and possesses excellent interpersonal skills, as this person will be the initial point of contact for customers. The Receptionist will greet and welcome visitors, ensuring that all guests feel valued and comfortable. Additionally, they will manage front desk activities, coordinate appointments, and assist customers by providing accurate information or directing queries to the appropriate departments.
This role offers a unique opportunity for someone looking to develop a meaningful career within a thriving retail and service organization. The position is full-time, with a competitive hourly pay range between $14.00 and $17.56, reflecting the candidate's experience, skill set, and qualifications. Beyond financial compensation, Camping World also offers a comprehensive benefits package that includes paid time off, 401(k) plans, an employee assistance program, and access to various discounts and training opportunities. Part-time employees also have access to dental and vision coverage, supporting their well-being.
The ideal candidate for this Receptionist role is someone who thrives in a customer service environment and demonstrates a strong work ethic with a commitment to success every day. Attention to detail, the ability to multitask, and the confidence to take initiative are crucial attributes for success in this role. The Receptionist will also play a role in tracking sales calls within the company's customer relationship management (CRM) system, ensuring that communication and follow-up efforts are streamlined and efficient.
Camping World has a strong emphasis on diversity, equity, and inclusion, ensuring an equal employment opportunity workplace where all employees and applicants are treated with fairness and respect. The company does not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or any other legally protected category. Joining Camping World means becoming part of a dynamic team dedicated to delivering excellent experiences to their customers and fostering employee growth and satisfaction.
Job Requirements
- High school education or equivalent
- Previous experience in high-standard customer service
- Excellent interpersonal and presentation skills
- Leadership skills and initiative
- Strong responsibility and reliability
- Organizational and multitasking abilities
- Computer proficiency in MS Office
- Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills including MS Office proficiency
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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