Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $19.04
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Camping World is a leading retailer specializing in recreational vehicles (RVs), camping gear, and outdoor lifestyle products across the United States. Known for its comprehensive range of RVs, parts, accessories, and services, Camping World prides itself on providing exceptional customer service and catering to outdoor enthusiasts who value adventure, comfort, and quality. With a dedication to delivering a memorable customer experience, the company continues to expand its footprint with multiple locations and an experienced team committed to supporting customers' outdoor lifestyle needs.
The Receptionist role at Camping World is vital to maintaining positive first impressions and supporting the overall customer experience at the front desk. This position is an excellent opportunity for individuals seeking a customer-facing role within a dynamic, growing retail environment. As the first point of contact, the Receptionist plays a pivotal role in welcoming and assisting customers, managing phone communications, and coordinating appointments. This role demands a professional demeanor, exceptional interpersonal skills, and a strong commitment to delivering stellar service. The Receptionist will not only greet and guide customers but also track incoming sales calls through the CRM system and support various reception duties to ensure smooth front desk operations.
The position offers a pay range of $14.00 to $19.04 per hour, reflecting factors such as experience, skills, and certifications. Camping World supports both full-time and part-time employees with numerous benefits including medical, dental, vision insurance, paid time off, tuition reimbursement, and more. Full-time associates receive a comprehensive benefits package, while part-time associates have access to dental and vision coverage. The company fosters an inclusive and supportive work culture that encourages career growth and values diversity. Additionally, supplementary perks such as 401(k) plans, employee assistance programs, and paid parental leave help enhance job satisfaction and work-life balance.
This role requires individuals who are proactive, organized, and capable of multitasking in a busy retail environment. Candidates should have the ability to effectively manage customer interactions, demonstrate leadership qualities, and maintain a positive attitude through every customer engagement. Physical demands include the ability to lift up to 25 lbs and move up to 50 lbs with assistive devices when necessary. Technological proficiency is also important, specifically familiarity with MS Office and CRM systems used to log sales calls and appointments.
In summary, the Receptionist at Camping World is a customer-centric role crucial for delivering outstanding service and supporting day-to-day front desk activities. The successful candidate will be an integral team member who embodies the company’s values of service excellence and continuous improvement, contributing to the ongoing success and growth of the Camping World brand.
The Receptionist role at Camping World is vital to maintaining positive first impressions and supporting the overall customer experience at the front desk. This position is an excellent opportunity for individuals seeking a customer-facing role within a dynamic, growing retail environment. As the first point of contact, the Receptionist plays a pivotal role in welcoming and assisting customers, managing phone communications, and coordinating appointments. This role demands a professional demeanor, exceptional interpersonal skills, and a strong commitment to delivering stellar service. The Receptionist will not only greet and guide customers but also track incoming sales calls through the CRM system and support various reception duties to ensure smooth front desk operations.
The position offers a pay range of $14.00 to $19.04 per hour, reflecting factors such as experience, skills, and certifications. Camping World supports both full-time and part-time employees with numerous benefits including medical, dental, vision insurance, paid time off, tuition reimbursement, and more. Full-time associates receive a comprehensive benefits package, while part-time associates have access to dental and vision coverage. The company fosters an inclusive and supportive work culture that encourages career growth and values diversity. Additionally, supplementary perks such as 401(k) plans, employee assistance programs, and paid parental leave help enhance job satisfaction and work-life balance.
This role requires individuals who are proactive, organized, and capable of multitasking in a busy retail environment. Candidates should have the ability to effectively manage customer interactions, demonstrate leadership qualities, and maintain a positive attitude through every customer engagement. Physical demands include the ability to lift up to 25 lbs and move up to 50 lbs with assistive devices when necessary. Technological proficiency is also important, specifically familiarity with MS Office and CRM systems used to log sales calls and appointments.
In summary, the Receptionist at Camping World is a customer-centric role crucial for delivering outstanding service and supporting day-to-day front desk activities. The successful candidate will be an integral team member who embodies the company’s values of service excellence and continuous improvement, contributing to the ongoing success and growth of the Camping World brand.
Job Requirements
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills: MS Office
- May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Computer skills: MS Office
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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