Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $9.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

hourly wage
Training opportunities
career advancement
flexible schedule
supportive work environment
Employee Discounts
Hands-on industry experience

Job Description

Great Clips is a renowned hair salon franchise that prioritizes a team-driven approach to provide an exceptional customer experience from the moment of check-in to the conclusion of services. As one of the largest hair salon chains in North America, Great Clips is committed to offering convenient, affordable, and quality haircare solutions in a welcoming environment. The company emphasizes continuous professional development and offers a pathway for individuals who are enthusiastic and ambitious to grow within the beauty industry, starting as a receptionist and advancing to a stylist position upon licensure.

The receptionist role at Great Clips is a vital position that acts as the first point of contact for customers, ensuring their experience is smooth, friendly, and efficient. The position is perfect for students currently pursuing cosmetology or barbering who want to immerse themselves in the salon environment while gaining valuable industry knowledge. This role requires excellent communication skills, a warm and engaging demeanor, and the ability to manage front desk operations effectively. Working in this capacity offers a unique opportunity to learn about salon processes such as Online Check-in and Wait Time Monitor, as well as gain insights into retail products, customer service, and transaction processing.

Working at Great Clips means being part of a dynamic, fast-paced environment where teamwork and customer satisfaction are paramount. The receptionist is responsible for maintaining the cleanliness and sanitation of the front desk and lobby, ensuring the salon environment remains inviting and professional. This role also involves assisting stylists with salon upkeep and supporting the smooth flow of customers between check-in and stylist services, creating a seamless overall experience. Weekend availability is required, reflecting the company’s commitment to serving customers at their convenience, including peak times.

Starting at $9 per hour, this role provides a competitive wage with significant earning potential once licensed as a stylist. Great Clips fosters a supportive environment that encourages growth, development, and career advancement within the beauty industry. By joining the team, individuals gain invaluable hands-on experience and the opportunity to turn their passion for cosmetology into a rewarding career. If you are dedicated to excellent customer service, thrive in fast-paced settings, and seek a workplace where you can grow professionally, this receptionist position at Great Clips presents an exciting opportunity. Apply today to become part of a respected salon brand and start your journey toward becoming a top stylist, turning your dreams into reality.

Job Requirements

  • Must be currently enrolled in a cosmetology or barbering program
  • Weekend availability is required
  • Ability to communicate effectively
  • Ability to manage multiple tasks and work in a fast-paced setting
  • Commitment to a flexible schedule during peak times
  • Strong customer service orientation
  • Basic computer skills for transaction processing and record updating

Job Qualifications

  • Currently pursuing cosmetology or barbering
  • Enthusiastic and ambitious attitude
  • Strong communication skills
  • Customer service experience preferred
  • Ability to work in a fast-paced environment
  • Ability to handle multiple tasks efficiently
  • Basic knowledge of retail products

Job Duties

  • Warmly greet customers
  • Communicate and educate customers on Great Clips processes, Online Check-in and the Wait Time Monitor
  • Process transactions and issue receipts
  • Maintain general knowledge of retail products and make recommendations
  • Manage the flow of customers between check-in and service
  • Maintain cleanliness and sanitation of the front desk and lobby area
  • Manage answering the phone
  • Inform customers about services
  • Update customer records with contact information
  • Assist stylists in maintaining salon cleanliness and sanitation
  • Commit to a flexible work schedule including peak and weekend times
  • Provide dedication to great customer service
  • Work efficiently in a fast-paced environment
  • Resolve customer issues effectively

Job Criteria

Experience

Entry Level (1-2 years)


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