Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
workplace diversity and inclusion

Job Description

Special Health Resources is a reputable health center dedicated to providing comprehensive medical services and support to the community. Known for its commitment to quality patient care and innovative health solutions, the center serves a diverse population, offering a range of clinical and administrative services aimed at improving health outcomes. As an established healthcare provider, Special Health Resources values professionalism, integrity, and a patient-centered approach in all aspects of its operations. The center fosters a supportive work environment that encourages growth, teamwork, and continuous learning, making it an ideal workplace for individuals passionate about healthcare and community service.

We are currently seeking a Medical Secretary to join our dynamic team. This role is vital in ensuring the smooth operation of medical administrative functions through the application of specialized medical terminology knowledge and familiarity with hospital, clinic, or laboratory procedures. The Medical Secretary will be responsible for scheduling appointments, managing patient billing, and maintaining meticulous medical records. This position plays a crucial part in facilitating effective communication among patients, healthcare providers, and administrative staff. The ideal candidate will have a strong background in medical receptionist duties, be detail-oriented, and possess excellent organizational skills. Familiarity with medical office software applications, such as word processing and spreadsheet programs, is essential for preparing reports, invoices, and correspondence. Additionally, experience in handling insurance forms, billing, and financial record-keeping is highly valued.

This full-time position offers the opportunity to work in a supportive healthcare environment where your administrative skills can contribute meaningfully to patient care delivery. The Medical Secretary will be the first point of contact for patients, responsible for welcoming visitors, coordinating communication, and ensuring that all office tasks are completed efficiently. Responsibilities include answering telephones, routing messages, operating office equipment, and performing various clerical duties such as maintaining supply inventories and performing bookkeeping functions related to patient accounts. Fluency in English is required, and bilingual English/Spanish skills are preferred to enhance communication with our diverse patient base.

At Special Health Resources, we understand that our staff are integral to our success, and we offer an inclusive workplace where all employees are treated with respect and provided with equal employment opportunities. We actively support diversity in our workforce and comply with all applicable laws protecting individuals from discrimination based on race, color, religion, sex, pregnancy, marital status, national origin, age, disability, genetic information, gender identity, sexual orientation, or military/veteran status. Join us and be part of a team dedicated to making a positive impact on the health of our community through exceptional administrative and patient support services.

Job Requirements

  • high school diploma or equivalent
  • proficiency in medical terminology
  • experience with hospital, clinic, or laboratory procedures
  • strong organizational and communication skills
  • ability to use office software applications
  • attention to detail
  • ability to handle confidential information

Job Qualifications

  • medical receptionist experience preferred
  • bilingual English/Spanish preferred

Job Duties

  • schedule and confirm patient appointments
  • answer telephones and direct calls to appropriate staff
  • receive and route messages or documents to appropriate staff
  • greet visitors, ascertain purpose of visit, and direct them to appropriate staff
  • interview patients to complete documents, case histories, or forms, such as intake or insurance forms
  • operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, or medical records
  • transmit correspondence or medical records by mail, e-mail, or fax
  • perform various clerical or administrative functions, such as maintaining an inventory of supplies
  • perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records
  • complete insurance or other claim forms

Job Criteria

Experience

Entry Level (1-2 years)


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