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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $13.00
Work Schedule
Flexible
Benefits
competitive hourly wage
Career placement after graduation
Flexible work schedule
Employee Discounts
Training and development opportunities
Paid Time Off
Supportive team environment
Job Description
Great Clips is a leading hair salon franchise in the United States known for its commitment to delivering exceptional customer service and quality haircare experiences. Established with a vision of making salon visits quick, affordable, and enjoyable, Great Clips has grown to become one of the largest salon chains in the country, boasting thousands of locations nationwide. The company prides itself on a team-oriented approach that promotes collaboration, professionalism, and a positive work environment for both its staff and customers. This is accomplished through a seamless experience from the moment customers check in until they leave the salon, ensuring satisfaction... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Availability to work flexible hours including evenings and weekends
- Strong communication skills
- Basic computer proficiency
- Ability to stand for prolonged periods
- Positive and friendly demeanor
- Ability to resolve customer concerns promptly
Job Qualifications
- High school diploma or equivalent
- Prior experience in customer service or retail preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills
- Ability to multitask and manage time effectively
- Dedication to providing excellent customer service
Job Duties
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes including online check-in and wait time monitor
- Process transactions and issue receipts
- Maintain general knowledge of retail products and make recommendations
- Manage customer flow between check-in and service
- Maintain cleanliness and sanitation of front desk and lobby area
- Answer phone calls and provide customer information
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Resolve customer issues efficiently and effectively
- Work a flexible schedule including peak hours
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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