Receptionist

Green Bay, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $15.00 - $18.00

Work Schedule

Fixed Shifts

Benefits

competitive compensation

Medical insurance

Dental Insurance

Vision Insurance

short and long term disability insurance

Life insurance

Paid Time Off

401(k) plan with Company Match

Paid holidays

Wellness Program

Employee assistance program

Employee Referral Program

Career development opportunities

Job Description

Bergstrom Automotive is Wisconsin's largest and most award-winning automotive dealership group, established in 1982 in Neenah, Wisconsin. Growing from a single dealership to a prominent player in the automotive industry, Bergstrom Automotive now comprises over 40 dealerships representing 36 brands across Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton. With more than 2,300 dedicated team members, the company is renowned for setting the standard in exceptional guest experiences through its innovative, integrity-driven culture. The organization has earned numerous accolades, including recognition from Automotive News as the top dealership group to work for in Wisconsin and among the best in the United States, Glassdoor's "Best Places to Work," and awards from the Better Business Bureau and Time Magazine. Beyond business success, Bergstrom Automotive is deeply committed to community engagement, supporting initiatives such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin, making it a company that values both excellence and social responsibility.

The role of Receptionist at Bergstrom Mazda of Green Bay is an integral position within the dealership. This part-time role, which offers a competitive hourly wage starting at $15.00 to $18.00 based on experience with an additional $2.00 per hour for Saturday shifts, is geared towards professionals passionate about delivering outstanding guest service and contributing to a seamless dealership operation. Scheduled primarily on Tuesdays and Thursdays from noon to 7:00 pm, with potential additional hours for coverage, the Receptionist will act as the welcoming face of the dealership. Responsibilities include greeting guests warmly, directing them efficiently, managing incoming phone calls with professionalism, and providing vital administrative support such as data entry, filing, and managing correspondence. Equally important is maintaining a clean, inviting front desk and waiting area to ensure guest comfort. Collaboration is key, as the Receptionist will coordinate communications among sales, service, and parts teams to uphold top-tier guest satisfaction. This position offers an excellent opportunity to be part of a dynamic and supportive workplace culture committed to employee growth, recognition, and wellness. Bergstrom Automotive encourages team members to thrive through ongoing training, career development opportunities, and a comprehensive benefits package for full-time employees. Joining Bergstrom means becoming part of a leader in the automotive industry with a keen focus on integrity, innovation, and community impact.

Job Requirements

High school diploma or equivalent
Previous reception or guest service experience preferred
Excellent communication skills, both verbal and written
Strong organizational skills with attention to detail
Proficiency in Microsoft Office Suite
Ability to multitask and handle a fast-paced environment
Positive attitude and passion for guest service

Job Qualifications

Previous experience as a receptionist, front desk agent, or in a guest service role is preferred
Excellent verbal and written communication skills with a friendly and professional demeanor
Strong attention to detail and the ability to multitask in a fast-paced environment
Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems
A passion for providing outstanding guest service and maintaining a positive attitude

Job Duties

Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member
Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed
Provide general administrative support such as data entry, filing, and handling correspondence to various departments as needed
Maintain a clean and welcoming front desk and waiting area
Offer guests refreshments and ensure they are comfortable while they wait
Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction