Receptionist

Carrollton Springs is a leading state-of-the-art inpatient behavioral health hospital located in Carrollton, dedicated to the effective treatment and recovery of individuals facing serious health challenges from severe injuries or illnesses. With a capacity of 50 beds, the hospital specializes in providing comprehensive rehabilitation programs tailored to each patient's unique needs during their recovery journey. Carrollton Springs offers specialized care for people recovering from strokes, brain injuries, neurological conditions, trauma, spinal cord injuries, amputations, and orthopedic injuries. Our focus is on maximizing each patient’s health, function, and quality of life through our comprehensive physical medicine and rehabilitation services.

Carrollton Springs is fully accredited by The Center for Improvement in Healthcare Quality and CARF. Specifically, the hospital holds CARF accreditation for its Comprehensive Integrated Inpatient Rehabilitation Program and Stroke Specialty Program, reflecting its commitment to exceptional standards in healthcare services.

This role of Receptionist at Carrollton Springs plays a vital part in ensuring a professional and welcoming atmosphere in the hospital's front desk operations. The receptionist serves as a primary point of contact for patients, visitors, and staff, providing courteous and helpful assistance while managing communications and administrative tasks. This position demands excellent communication skills, strong organizational abilities, and a keen attention to detail, essential for maintaining hospital protocols and confidentiality standards, especially adherence to HIPAA regulations.

As a receptionist, you will be responsible for greeting and assisting patients and visitors upon arrival, managing the flow of incoming calls, verifying visitor identities, maintaining visitor logs, and performing vital clerical duties such as data entry and mail distribution. The position is critical in supporting the smooth operation of hospital front desk activities, fostering a positive patient experience, and ensuring privacy and confidentiality in all communications.

Carrollton Springs values its employees and invests heavily in their professional development and well-being. The hospital offers a comprehensive benefits package for eligible employees, including multiple levels of medical, dental, and vision coverage suitable for both full-time and part-time staff. Additional benefits include financial protections such as life, accident, critical illness, and hospital indemnity insurance, along with short- and long-term disability coverage, paid family leave, and generous paid time off.

Moreover, Carrollton Springs supports career growth and financial wellness through higher education and certification tuition assistance, loan repayment options, and a 401(k) retirement savings plan with company matching. Employees also benefit from wellness initiatives, including mental, physical, and financial health programs, free gym memberships, virtual care appointments, and access to mental health services and discount programs. The hospital actively promotes ongoing learning and career advancement opportunities to help staff members realize their full potential.

As part of Lifepoint Health’s community-based care network spanning 29 states, Carrollton Springs is committed to making communities healthier by delivering high-quality healthcare in an empathetic and professional environment. Joining Carrollton Springs means becoming part of an organization dedicated to excellence in patient care and fostering a workplace where employees can thrive and make a meaningful difference.