Job Overview

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Compensation

Hourly
Range $12.25 - $16.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
flexible spending accounts
voluntary life insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
401(k) with Company Match
Employee assistance program
employee relief fund
Supplemental Insurance

Job Description

Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast United States. With headquarters in Duluth, Georgia, the company has established more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia. Century Fire Protection specializes in the design, fabrication, installation, and maintenance of all types of fire protection systems across virtually all commercial markets for every stage of a building's life cycle. Their extensive experience and broad operational footprint have made them a trusted name in the fire protection industry.\n\nCentury Fire Protection prides itself on fostering a supportive work environment where employees are empowered to perform their jobs effectively and serve clients with excellence. The company emphasizes career growth and professional development, offering numerous opportunities for advancement within the organization. They also provide comprehensive benefits and robust training programs to ensure their staff's success and growth. Century Fire Protection is committed to creating a workplace that supports its employees' well-being and professional aspirations, making it a great place to work and grow with the company.\n\nThe role of the Receptionist at Century Fire Protection is a vital position serving as the first point of contact for visitors and callers. This position demands a professional and courteous approach to customer service, reflecting the company's commitment to excellence from the moment someone interacts with the organization. The Receptionist will be responsible for answering and transferring calls efficiently, greeting guests warmly, and performing essential administrative tasks that support the overall office operations.\n\nThis role requires strong communication and organizational skills, with a focus on maintaining a positive and welcoming atmosphere within the reception area. The Receptionist will manage incoming and outgoing mail, packages, and deliveries, ensuring that all are handled timely and accurately. Additionally, the position includes performing basic administrative duties such as data entry, filing, and scheduling appointments. The ability to multitask and support other office staff with their administrative needs is key to success in this role.\n\nThe Receptionist contributes directly to creating a favorable first impression of Century Fire Protection, making each visitor and caller feel valued and well-assisted. Proficiency in Microsoft Office applications including Word, Excel, and Outlook is required to perform daily tasks efficiently. Physical demands of the job are moderate, involving prolonged computer use and occasional standing, walking, reaching, and lifting of items weighing up to 10 pounds.\n\nJoining Century Fire Protection means becoming part of a dynamic and growing team where your role is crucial to the company’s ongoing success and reputation. The company values each employee's contribution and provides a comprehensive benefits package including medical, dental, vision, flexible spending accounts, life insurance, disability coverage, paid time off, holidays, 401(k) with company match, and several employee support programs. Century Fire Protection is indeed a great place to work and offers its employees a path to career growth and personal development.

Job Requirements

  • High school diploma
  • Two or more years of related experience
  • Strong phone skills
  • High level of customer service
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Ability to handle prolonged computer use
  • Occasional standing, walking, reaching, and lifting up to 10 pounds

Job Qualifications

  • High school diploma
  • Two or more years of related experience
  • Strong phone skills
  • High level of customer service
  • Competency in Microsoft Word, Excel, and Outlook
  • Excellent communication skills
  • Ability to multitask and manage time effectively

Job Duties

  • Answer, screen, and forward incoming phone calls in a professional and courteous manner
  • Greet and assist visitors, ensuring a positive first impression of the company
  • Manage incoming and outgoing mail, packages, and deliveries
  • Maintain a clean and organized reception area
  • Perform basic administrative tasks, such as data entry, filing, and scheduling appointments
  • Provide general information about the company to callers and visitors
  • Support other office staff as needed with administrative tasks

Job Criteria

Experience

Mid Level (3-7 years)


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