Job Overview
Compensation
Hourly
Range $12.50 - $16.50
Benefits
Earn up to 1% wage increase every quarter
401K retirement plan with safe harbor matching contribution
Length of service bonus program of up to $5,000
Employee referral bonus of up to $1,000
access to earned wages prior to payday
Generous PTO Plan
Career Development
An employee engaged scheduling system
Affordable medical
Dental
Vision
Supplemental benefits
Sinceri Senior Living Discount Marketplace
Walking spree rewards for healthy habits
Job Description
Sinceri Senior Living is a reputable and employee-focused senior living community dedicated to providing exceptional care and services to its residents. As part of the Sinceri Senior Living family, this company prides itself on fostering a fun-loving and supportive workplace culture that prioritizes employee satisfaction and growth. With a consistent 7-year recognition as a Great Place to Work certified company, Sinceri Senior Living stands out as an employer that values its workforce and offers promising opportunities for career advancement in healthcare and senior living services. The community embraces diversity and inclusivity, ensuring equal employment opportunities for all applicants regardless of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other legally protected characteristic. This commitment creates a respectful and welcoming environment for both staff and residents.
This specific role centers on providing administrative and clerical support within the senior living community, acting as a vital liaison between residents, family members, potential clients, and various departments within the facility. The person in this role will assist key management personnel including the Administrator, Office Manager, Director of Nursing, and Activity Director. Responsibilities range from answering phones and directing inquiries to handling general office operations and supporting marketing initiatives. This position demands a professional and courteous demeanor when greeting visitors, managing communications, and facilitating tours for prospective residents. Applicants with prior experience in reception or customer service are especially suited for this role, as strong interpersonal skills and organizational capabilities are essential. Moreover, Candidates must be ready to learn new systems and possess proficiency with computer applications such as Microsoft Office.
Sinceri Senior Living offers a competitive, employee-centric work environment that includes numerous benefits designed to support the well-being and growth of its staff. Employees can earn up to a 1% wage increase every quarter, participate in a 401K retirement plan with Safe Harbor matching contributions, and qualify for a length-of-service bonus of up to $5,000. Additional incentives include an employee referral bonus, access to earned wages prior to payday, and a generous paid time off plan. Career development opportunities and an employee-engaged scheduling system contribute to a flexible work experience. Benefits also extend to affordable medical, dental, vision, and supplemental insurance plans, as well as discounts through a specialized marketplace and wellness rewards for healthy habits.
Overall, this opportunity at Sinceri Senior Living is ideal for individuals seeking a meaningful and dynamic career in the senior living industry with the support of a recognized and employee-valuing company.
This specific role centers on providing administrative and clerical support within the senior living community, acting as a vital liaison between residents, family members, potential clients, and various departments within the facility. The person in this role will assist key management personnel including the Administrator, Office Manager, Director of Nursing, and Activity Director. Responsibilities range from answering phones and directing inquiries to handling general office operations and supporting marketing initiatives. This position demands a professional and courteous demeanor when greeting visitors, managing communications, and facilitating tours for prospective residents. Applicants with prior experience in reception or customer service are especially suited for this role, as strong interpersonal skills and organizational capabilities are essential. Moreover, Candidates must be ready to learn new systems and possess proficiency with computer applications such as Microsoft Office.
Sinceri Senior Living offers a competitive, employee-centric work environment that includes numerous benefits designed to support the well-being and growth of its staff. Employees can earn up to a 1% wage increase every quarter, participate in a 401K retirement plan with Safe Harbor matching contributions, and qualify for a length-of-service bonus of up to $5,000. Additional incentives include an employee referral bonus, access to earned wages prior to payday, and a generous paid time off plan. Career development opportunities and an employee-engaged scheduling system contribute to a flexible work experience. Benefits also extend to affordable medical, dental, vision, and supplemental insurance plans, as well as discounts through a specialized marketplace and wellness rewards for healthy habits.
Overall, this opportunity at Sinceri Senior Living is ideal for individuals seeking a meaningful and dynamic career in the senior living industry with the support of a recognized and employee-valuing company.
Job Requirements
- High school diploma or equivalent
- A desire and willingness to learn new systems
- Prior work in reception or customer service preferred
- Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information
- Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility
- Knowledgeable on the computer and able to operate Microsoft Office
- Ability to represent the facility in a positive and professional manner
- Must be able to work effectively in an individual or team setting
- Must be able to perform duties and responsibilities with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent
- Prior work in reception or customer service preferred
- Strong organizational skills
- Detail oriented but flexible to accommodate fluctuating needs
- Knowledgeable on the computer and able to operate Microsoft Office
- Ability to represent the facility in a positive and professional manner
- Able to work effectively in an individual or team setting
Job Duties
- Answering the phones and referring to the appropriate department or person
- Greet residents, families, guests, and staff in a courteous and professional manner
- Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries
- General office duties including typing, filing, distribution of mail and other duties as assigned
- Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed
- Follow Marketing guidelines for phone inquiries and guided tours
- Accept rental payments and issue receipt if requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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