Job Overview

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Compensation

Hourly
Range $14.00 - $18.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

Special Health Resources is a health center committed to providing comprehensive medical and administrative support within clinical, hospital, and laboratory settings. As a dedicated healthcare provider, they emphasize efficient and compassionate service to patients and staff alike. Known for their commitment to quality and patient-centered care, Special Health Resources fosters a supportive work environment that values diversity and equal opportunity. The organization is recognized for its innovative approach to healthcare administration and strives to maintain high standards in its services across various medical departments. They uphold an inclusive culture that ensures fair treatment and provides growth opportunities for all employees regardless of race, color, religion, sex, pregnancy, marital status, national origin, age, disability, genetic information, gender identity, sexual orientation, military or veteran status, or any other protected category.

The position of Medical Secretary at Special Health Resources involves performing secretarial duties with a specific focus on medical terminology and understanding of hospital, clinic, or laboratory procedures. This role is fundamental to the smooth operation of the healthcare environment, acting as a front-line liaison between patients and medical staff. Responsibilities include a wide range of clerical and administrative duties such as scheduling patient appointments, managing incoming communications, greeting visitors, and assisting patients in completing various medical and insurance forms. The Medical Secretary must efficiently operate office equipment and utilize software applications for word processing, spreadsheets, and other reporting tools to prepare financial documents, correspondence, and medical records.

In addition to clerical tasks, the role requires attention to detail in handling billing processes, including coding, collections, and preparing financial statements. The Medical Secretary is also responsible for maintaining inventories and ensuring accurate transmission of medical records through mail, email, or fax. This position demands strong organizational skills and the ability to manage multiple tasks simultaneously while maintaining confidentiality and adhering to healthcare regulations. Special Health Resources welcomes bilingual candidates, particularly those proficient in English and Spanish, to enhance communication with a diverse patient population.

Working at Special Health Resources as a Medical Secretary offers an enriching opportunity to contribute to a caring and efficient healthcare team. The role supports the overall mission of the health center by ensuring smooth administrative processes and excellent patient service. This ability to blend administrative expertise with a healthcare focus makes the position critical in delivering quality support within the health sector. The health center values its employees and provides an environment where learning, growth, and collaboration are encouraged. Employment is on an at-will basis, allowing flexibility for both the employer and employees. Candidates joining this team can expect a professional setting where they can develop career skills in medical administration while making a positive impact on community health outcomes.

Job Requirements

  • High school diploma or equivalent
  • experience as a medical receptionist preferred
  • bilingual English Spanish preferred
  • proficiency with office equipment and software applications
  • ability to perform clerical and administrative functions
  • excellent communication and interpersonal skills
  • attention to detail and organizational skills

Job Qualifications

  • Medical receptionist experience preferred
  • bilingual English Spanish preferred

Job Duties

  • Schedule and confirm patient appointments
  • answer telephones and direct calls to appropriate staff
  • receive and route messages or documents to appropriate staff
  • greet visitors ascertain purpose of visit and direct them to appropriate staff
  • interview patients to complete documents case histories or forms such as intake or insurance forms
  • operate office equipment such as voice mail messaging systems and use word processing spreadsheet or other software applications to prepare reports invoices financial statements letters or medical records
  • transmit correspondence or medical records by mail email or fax
  • perform various clerical or administrative functions such as maintaining an inventory of supplies
  • perform bookkeeping duties such as credits or collections preparing and sending financial statements or bills and keeping financial records
  • complete insurance or other claim forms

Job Criteria

Experience

No experience required


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