Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $16.82
Benefits
Paid Time Off
401(k)
Employee assistance program
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Job Description
Camping World is a leading retailer and service provider dedicated to serving the outdoor and recreational vehicle (RV) community. Established with a strong focus on delivering exceptional customer experiences, Camping World specializes in offering a comprehensive range of camping gear, RV supplies, and accessories, alongside expert service and support. The company has built a reputation for its commitment to quality, innovation, and community engagement, making it a trusted name among outdoor enthusiasts and travelers alike. With numerous locations and a growing team, Camping World continues to expand its footprint, aiming to enhance the lifestyle of customers who relish outdoor adventures and travel freedom. At its core, Camping World strives to foster a work environment that values growth, teamwork, and customer satisfaction, providing employees with opportunities for professional development and career advancement.
The role of Receptionist at Camping World is pivotal to upholding the company’s standard of excellent customer service and operational efficiency. As the first point of contact for customers, the Receptionist plays a critical role in creating a welcoming and positive atmosphere that aligns with Camping World's customer-centric philosophy. This full-time position offers a competitive hourly wage ranging approximately from $14.00 to $16.82, reflecting variations based on skill sets, experience, training, and certifications. In addition to competitive pay, the company provides robust benefits including paid time off, 401(k), employee assistance programs, and comprehensive health coverage for full-time associates. Part-time employees also receive access to dental and vision plans.
The Receptionist’s responsibilities go beyond greeting visitors—they manage front desk operations, coordinate incoming calls, assist with scheduling appointments, and track sales calls using CRM systems. This role is well-suited for individuals who possess strong organizational skills, can multitask effectively, and have excellent interpersonal and presentation abilities. Additionally, the position demands a proactive approach, leadership qualities, and a commitment to reliability and responsibility. Candidates with a background in customer service, especially from high-standard environments, will find this opportunity rewarding as it offers a clear path for growth within the organization. Being part of the Camping World team means contributing to a dynamic workplace where employees not only deliver excellent customer experiences but also grow their careers in a supportive setting. The company is an equal opportunity employer and embraces diversity, ensuring a respectful and inclusive workplace for all employees.
The role of Receptionist at Camping World is pivotal to upholding the company’s standard of excellent customer service and operational efficiency. As the first point of contact for customers, the Receptionist plays a critical role in creating a welcoming and positive atmosphere that aligns with Camping World's customer-centric philosophy. This full-time position offers a competitive hourly wage ranging approximately from $14.00 to $16.82, reflecting variations based on skill sets, experience, training, and certifications. In addition to competitive pay, the company provides robust benefits including paid time off, 401(k), employee assistance programs, and comprehensive health coverage for full-time associates. Part-time employees also receive access to dental and vision plans.
The Receptionist’s responsibilities go beyond greeting visitors—they manage front desk operations, coordinate incoming calls, assist with scheduling appointments, and track sales calls using CRM systems. This role is well-suited for individuals who possess strong organizational skills, can multitask effectively, and have excellent interpersonal and presentation abilities. Additionally, the position demands a proactive approach, leadership qualities, and a commitment to reliability and responsibility. Candidates with a background in customer service, especially from high-standard environments, will find this opportunity rewarding as it offers a clear path for growth within the organization. Being part of the Camping World team means contributing to a dynamic workplace where employees not only deliver excellent customer experiences but also grow their careers in a supportive setting. The company is an equal opportunity employer and embraces diversity, ensuring a respectful and inclusive workplace for all employees.
Job Requirements
- High school education or equivalent
- previous experience in a customer service role preferred
- excellent interpersonal and communication skills
- ability to take initiative and lead when necessary
- reliable and responsible with a team-oriented mindset
- strong organizational and multitasking skills
- basic proficiency in MS Office
- physical ability to lift up to 25 lbs and move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative and demonstrate leadership
- strong sense of personal responsibility and reliability
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- proficient with computer skills including MS Office
Job Duties
- Be the first point of contact for customers
- greet and welcome customers with a positive attitude
- set the tone for a friendly customer experience
- check in VIP appointments and direct customers to the appropriate team members
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in the CRM system
- maintain a strong work ethic with total commitment to success every day
- assist customers with any questions directed to the reception desk
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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