Job Overview
Compensation
Hourly
Range $13.25 - $17.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Professional Development
Job Description
DMP (Diverse Marketing Professionals) is a dynamic and inclusive company renowned for its commitment to delivering exceptional customer service and operational excellence. As an established player in the business services sector, DMP focuses on creating a welcoming environment for both its clientele and employees. The company takes pride in fostering a professional atmosphere while also promoting teamwork, efficiency, and continuous improvement. With a workplace culture that values punctuality, cooperation, and constructive feedback, DMP ensures all staff members are supported in their roles and growth. DMP is an equal opportunity employer, embracing diversity and encouraging applications from veterans and individuals with disabilities. The company embodies integrity, confidentiality, and professionalism as core standards, ensuring all business processes meet high ethical and quality standards in daily operations.
The role of Receptionist at DMP is pivotal in creating a positive first impression for visitors and providing seamless communication relay throughout the company. Employed on a full-time basis, this position offers a comprehensive opportunity to engage with various departments and handle a range of responsibilities fundamental to office operations. The Receptionist is tasked with managing all incoming telephone communications efficiently, striving to answer calls promptly and direct them accurately to the relevant personnel. They are also the company’s front-line greeter, welcoming visitors with professionalism, ensuring their comfort, and responding effectively to their requests.
Moreover, the Receptionist handles essential mail processes, including the preparation and distribution of interoffice and outgoing mail, with an emphasis on maintaining departmental postage usage efficiency. This role also demands vigilant observance of the DMP Data Classification Standard to safeguard sensitive information and maintain confidentiality. Administrative support extends further to training or assisting coworkers when necessary and adhering strictly to company policies while proactively seeking ways to enhance operational efficiency and eliminate waste.
This position requires a high degree of multitasking ability, strong communication skills, and a professional demeanor, all within a fast-paced environment. The successful candidate must demonstrate a good work attitude, punctuality, and the capacity to benefit from constructive criticism while working cooperatively with others. Skills in Microsoft Office applications such as Word and Excel are preferred to ensure adept handling of related tasks. By joining DMP as a Receptionist, candidates will become integral to the smooth running of daily operations and contribute to a supportive and efficient workplace culture. This role is ideal for individuals looking to develop their skills within a stable and respected company that values professionalism and continuous improvement.
The role of Receptionist at DMP is pivotal in creating a positive first impression for visitors and providing seamless communication relay throughout the company. Employed on a full-time basis, this position offers a comprehensive opportunity to engage with various departments and handle a range of responsibilities fundamental to office operations. The Receptionist is tasked with managing all incoming telephone communications efficiently, striving to answer calls promptly and direct them accurately to the relevant personnel. They are also the company’s front-line greeter, welcoming visitors with professionalism, ensuring their comfort, and responding effectively to their requests.
Moreover, the Receptionist handles essential mail processes, including the preparation and distribution of interoffice and outgoing mail, with an emphasis on maintaining departmental postage usage efficiency. This role also demands vigilant observance of the DMP Data Classification Standard to safeguard sensitive information and maintain confidentiality. Administrative support extends further to training or assisting coworkers when necessary and adhering strictly to company policies while proactively seeking ways to enhance operational efficiency and eliminate waste.
This position requires a high degree of multitasking ability, strong communication skills, and a professional demeanor, all within a fast-paced environment. The successful candidate must demonstrate a good work attitude, punctuality, and the capacity to benefit from constructive criticism while working cooperatively with others. Skills in Microsoft Office applications such as Word and Excel are preferred to ensure adept handling of related tasks. By joining DMP as a Receptionist, candidates will become integral to the smooth running of daily operations and contribute to a supportive and efficient workplace culture. This role is ideal for individuals looking to develop their skills within a stable and respected company that values professionalism and continuous improvement.
Job Requirements
- High school education or equivalent preferred
- Ability to multitask and manage priorities in a fast-paced environment
- Strong customer service and communication skills
- Professional demeanor with a focus on accuracy and confidentiality
- Experience with Microsoft Office Word and Excel preferred
- Be punctual have a good work attitude and work cooperatively with others in the department and company
- Accept and benefit from constructive criticism
- Any other relevant equivalent combination of training and experience
Job Qualifications
- High school education or equivalent preferred
- Ability to multitask and manage priorities in a fast-paced environment
- Strong customer service and communication skills
- Professional demeanor with a focus on accuracy and confidentiality
- Experience with Microsoft Office Word and Excel preferred
- Be punctual have a good work attitude and work cooperatively with others in the department and company
- Accept and benefit from constructive criticism
- Any other relevant equivalent combination of training and experience
Job Duties
- Manage all incoming telephone calls striving to answer by the third ring when possible
- Route calls accurately take detailed messages and locate employees using internal tools or mobile devices as needed
- Greet and direct visitors in a professional and welcoming manner ensuring their comfort and addressing their needs while in the reception area
- Provide excellent customer service to DMP's customers and visitors both in person and via telephone
- Deliver interoffice mail and process outgoing mail including preparation and distribution
- Monitor and control departmental postage usage
- Prepare and distribute weekly mailings to Regional Sales Managers
- Adhere to company policies and procedures while continuously identifying opportunities to improve efficiency reduce cycle time and eliminate waste
- Observe and comply with DMP Data Classification Standard to ensure proper handling of confidential information
- Perform related duties as assigned including providing coverage for other departments when directed by a supervisor
- Train or assist coworkers on job-related responsibilities as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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