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Job Overview
Compensation
Hourly
Range $13.25 - $17.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Professional Development
Job Description
DMP (Diverse Marketing Professionals) is a dynamic and inclusive company renowned for its commitment to delivering exceptional customer service and operational excellence. As an established player in the business services sector, DMP focuses on creating a welcoming environment for both its clientele and employees. The company takes pride in fostering a professional atmosphere while also promoting teamwork, efficiency, and continuous improvement. With a workplace culture that values punctuality, cooperation, and constructive feedback, DMP ensures all staff members are supported in their roles and growth. DMP is an equal opportunity employer, embracing diversity and encouraging applications from veterans and individuals with... Show More
Job Requirements
- High school education or equivalent preferred
- Ability to multitask and manage priorities in a fast-paced environment
- Strong customer service and communication skills
- Professional demeanor with a focus on accuracy and confidentiality
- Experience with Microsoft Office Word and Excel preferred
- Be punctual have a good work attitude and work cooperatively with others in the department and company
- Accept and benefit from constructive criticism
- Any other relevant equivalent combination of training and experience
Job Qualifications
- High school education or equivalent preferred
- Ability to multitask and manage priorities in a fast-paced environment
- Strong customer service and communication skills
- Professional demeanor with a focus on accuracy and confidentiality
- Experience with Microsoft Office Word and Excel preferred
- Be punctual have a good work attitude and work cooperatively with others in the department and company
- Accept and benefit from constructive criticism
- Any other relevant equivalent combination of training and experience
Job Duties
- Manage all incoming telephone calls striving to answer by the third ring when possible
- Route calls accurately take detailed messages and locate employees using internal tools or mobile devices as needed
- Greet and direct visitors in a professional and welcoming manner ensuring their comfort and addressing their needs while in the reception area
- Provide excellent customer service to DMP's customers and visitors both in person and via telephone
- Deliver interoffice mail and process outgoing mail including preparation and distribution
- Monitor and control departmental postage usage
- Prepare and distribute weekly mailings to Regional Sales Managers
- Adhere to company policies and procedures while continuously identifying opportunities to improve efficiency reduce cycle time and eliminate waste
- Observe and comply with DMP Data Classification Standard to ensure proper handling of confidential information
- Perform related duties as assigned including providing coverage for other departments when directed by a supervisor
- Train or assist coworkers on job-related responsibilities as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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