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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $18.30
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Tuition Reimbursement
Paid parental leave
Medical insurance
Dental Insurance
Vision Insurance
discounts
Training opportunities
Job Description
Camping World is a leading retailer specializing in recreational vehicles (RVs), camping gear, and outdoor lifestyle products. Established as a trusted and reputable name in the outdoor retail industry, Camping World has successfully built a community for camping and travel enthusiasts across the United States. The company operates numerous retail locations and service centers, offering a wide range of products including RVs, truck accessories, camping equipment, and related services. Camping World is committed to enhancing the outdoor experience for its customers by providing exceptional products and knowledgeable service.
As part of its ongoing growth and dedication to superior customer ser... Show More
As part of its ongoing growth and dedication to superior customer ser... Show More
Job Requirements
- high school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including MS Office
- may lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- high school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including MS Office
Job Duties
- first point of contact for customers
- greet and welcome customers
- set tone for a positive customer experience
- check in VIP appointments and direct customers to the appropriate team member(s)
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in our CRM
- maintain a strong work ethic with total commitment to success every day
- assist customers with any questions directed to the reception desk
- other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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