Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $18.30
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Tuition Reimbursement
Paid parental leave
Medical insurance
Dental Insurance
Vision Insurance
discounts
Training opportunities
Job Description
Camping World is a leading retailer specializing in recreational vehicles (RVs), camping gear, and outdoor lifestyle products. Established as a trusted and reputable name in the outdoor retail industry, Camping World has successfully built a community for camping and travel enthusiasts across the United States. The company operates numerous retail locations and service centers, offering a wide range of products including RVs, truck accessories, camping equipment, and related services. Camping World is committed to enhancing the outdoor experience for its customers by providing exceptional products and knowledgeable service.
As part of its ongoing growth and dedication to superior customer service, Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join its dynamic team. This full-time role offers an hourly pay range of $14.00 to $18.30, dependent on skill sets, experience, and certifications. The Receptionist will serve as the first point of contact for customers, setting the tone for a positive and memorable customer experience. This position is ideal for individuals who possess excellent interpersonal skills, a strong work ethic, and a desire to grow within an expanding company.
In this position, the Receptionist is responsible for greeting and welcoming customers promptly and professionally upon arrival, ensuring they feel valued and respected. This role requires coordinating front desk activities, including answering and directing incoming phone calls, checking in VIP appointments, and guiding customers to the appropriate team members for assistance. The Receptionist will also manage CRM entries by tracking incoming sales calls, providing timely responses to customer inquiries, and supporting various operational tasks as assigned.
Beyond traditional receptionist duties, Camping World emphasizes a proactive approach requiring the individual to demonstrate leadership qualities and the ability to take charge in different situations. The successful candidate will exhibit strong organizational skills, adept multitasking capabilities, and the ability to respond effectively to a diverse client base. Physical demands may include lifting up to 25 pounds or moving up to 50 pounds with assistive devices, ensuring that operational tasks connected to customer service and front desk management are handled efficiently.
Camping World offers a competitive benefits package that includes paid time off, 401(k) plans, an employee assistance program, tuition reimbursement, paid parental leave (subject to eligibility), Good Sam Roadside Assistance, discounts on products, and on-the-job training opportunities. Full-time associates receive comprehensive medical, dental, vision, and other insurance coverage, while part-time associates can access dental and vision benefits. Camping World is an equal employment opportunity employer, committed to creating an inclusive environment free of discrimination based on legally protected characteristics.
Joining Camping World as a Receptionist means becoming part of a passionate team that values each member's contribution toward delivering exceptional customer experiences. The role offers a unique opportunity for career growth within a well-established company dedicated to the outdoor and camping community. This detailed, customer-focused position is perfect for those seeking a fulfilling role in a vibrant retail and service environment committed to excellence and innovation.
As part of its ongoing growth and dedication to superior customer service, Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join its dynamic team. This full-time role offers an hourly pay range of $14.00 to $18.30, dependent on skill sets, experience, and certifications. The Receptionist will serve as the first point of contact for customers, setting the tone for a positive and memorable customer experience. This position is ideal for individuals who possess excellent interpersonal skills, a strong work ethic, and a desire to grow within an expanding company.
In this position, the Receptionist is responsible for greeting and welcoming customers promptly and professionally upon arrival, ensuring they feel valued and respected. This role requires coordinating front desk activities, including answering and directing incoming phone calls, checking in VIP appointments, and guiding customers to the appropriate team members for assistance. The Receptionist will also manage CRM entries by tracking incoming sales calls, providing timely responses to customer inquiries, and supporting various operational tasks as assigned.
Beyond traditional receptionist duties, Camping World emphasizes a proactive approach requiring the individual to demonstrate leadership qualities and the ability to take charge in different situations. The successful candidate will exhibit strong organizational skills, adept multitasking capabilities, and the ability to respond effectively to a diverse client base. Physical demands may include lifting up to 25 pounds or moving up to 50 pounds with assistive devices, ensuring that operational tasks connected to customer service and front desk management are handled efficiently.
Camping World offers a competitive benefits package that includes paid time off, 401(k) plans, an employee assistance program, tuition reimbursement, paid parental leave (subject to eligibility), Good Sam Roadside Assistance, discounts on products, and on-the-job training opportunities. Full-time associates receive comprehensive medical, dental, vision, and other insurance coverage, while part-time associates can access dental and vision benefits. Camping World is an equal employment opportunity employer, committed to creating an inclusive environment free of discrimination based on legally protected characteristics.
Joining Camping World as a Receptionist means becoming part of a passionate team that values each member's contribution toward delivering exceptional customer experiences. The role offers a unique opportunity for career growth within a well-established company dedicated to the outdoor and camping community. This detailed, customer-focused position is perfect for those seeking a fulfilling role in a vibrant retail and service environment committed to excellence and innovation.
Job Requirements
- high school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including MS Office
- may lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- high school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including MS Office
Job Duties
- first point of contact for customers
- greet and welcome customers
- set tone for a positive customer experience
- check in VIP appointments and direct customers to the appropriate team member(s)
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in our CRM
- maintain a strong work ethic with total commitment to success every day
- assist customers with any questions directed to the reception desk
- other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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