Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $17.75
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Benefits

Health Insurance
401(k)
licensure/certification reimbursement
Tuition Reimbursement
Student Loan Assistance

Job Description

The hiring establishment is a healthcare facility dedicated to providing top-quality care to patients. This type of organization focuses on ensuring that patients receive compassionate, professional, and efficient service from the first point of contact. As a healthcare provider, the facility emphasizes a welcoming atmosphere and smooth operational flow to support the overall patient experience. Being part of this team means engaging in a culture that values respect, teamwork, and service excellence. This healthcare institution is committed to creating a supportive work environment, encouraging growth and development among its staff. Employees enjoy a robust benefits package that reflects the organization's dedication to their well-being and professional advancement, including health insurance, 401(k) plans, licensure and certification reimbursement, tuition reimbursement, and even student loan assistance for eligible roles.

The position of Receptionist plays a pivotal role in maintaining the intake operations of this healthcare facility. The Receptionist is the first face patients, visitors, and other stakeholders interact with upon arrival, making this role crucial in setting a positive tone and ensuring seamless communication. The main responsibility involves greeting and welcoming patients and visitors with professionalism and warmth, helping to create a positive first impression and a trusting environment. Additionally, the Receptionist manages front desk operations which include answering phone calls, screening and transferring these calls to the correct personnel while handling inquiries efficiently. Administrative support tasks, such as filing, copying, and composing routine correspondence, also fall under the scope of this role. The Receptionist maintains the reception area’s cleanliness and organization, contributes to office supply management, and assists with scheduling and special administrative projects. This full-time role requires consistent reliability and adherence to workplace policies to ensure operational effectiveness. This position offers a meaningful opportunity for individuals looking to build a career in office administration or healthcare support, providing both hands-on experience and the chance to develop invaluable communication and organizational skills in a professional, healthcare-oriented setting. The role does not provide immigration sponsorship, so applicants must have the legal right to work in the United States. Overall, this Receptionist position is integral to the efficient and courteous delivery of services in the healthcare environment.

Job Requirements

  • authorized to work in the U.S. for any employer
  • 0-2 years of customer service or office administration experience
  • strong verbal and written communication skills
  • proficiency in Microsoft Office Suite and office equipment
  • excellent organizational skills
  • professional demeanor
  • ability to maintain confidentiality
  • consistent and reliable attendance

Job Qualifications

  • 0-2 years of customer service or office administration experience required
  • strong verbal and written communication skills to interact effectively with visitors, staff, and vendors
  • proficiency in using office equipment and basic computer applications, including Microsoft Office Suite
  • excellent organizational and multitasking skills to handle a variety of clerical tasks efficiently
  • professional and courteous demeanor to create a welcoming environment
  • ability to maintain confidentiality and adhere to privacy standards

Job Duties

  • Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department
  • answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication
  • responds to customer inquiries promptly and professionally, providing information or redirecting as necessary
  • performs general clerical duties, including filing, copying, and composing routine correspondence
  • maintains a clean and organized reception area to ensure a positive first impression for visitors
  • operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis
  • manages scheduling tasks, including appointment setting and meeting coordination, as needed
  • monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs
  • assists with special projects and additional administrative tasks as assigned
  • performs other duties as assigned
  • maintains regular and reliable attendance
  • complies with all policies and standards

Job Criteria

Experience

Entry Level (1-2 years)


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