Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.50 - $19.25
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Work Schedule

Standard Hours
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Benefits

Competitive wages
Paid Time Off
Life insurance
disability plans
Medical Coverage
dental coverage
vision coverage
401(k) with employer match
flexible spending accounts

Job Description

Three Rivers Healthcare Center, located at 7800 Jandaracres Drive in Cincinnati, Ohio, is a proud member of the CommuniCare Family of Companies. CommuniCare is a family-owned organization that has grown to be one of the nation's largest providers of post-acute care. Their extensive portfolio includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since its inception in 1984, CommuniCare has been dedicated to providing superior and comprehensive management services aimed at developing and managing adult living communities. The organization prides itself on a heartfelt mission encapsulated in their single job description — "to reach out with our hearts and touch the hearts of others." This philosophy fosters "Caring Communities" where staff, residents, clients, and family members share a profound sense of care and commitment towards one another.

Three Rivers Healthcare Center embodies the core values of CommuniCare, delivering exceptional care services tailored to meet the needs of their residents. The center provides a welcoming, supportive environment that enhances the quality of life for its residents through expert health care and compassionate support.

The role of Receptionist at Three Rivers Healthcare Center is a pivotal position responsible for maintaining the friendly and professional image of the center. The receptionist serves as the first point of contact for callers, visitors, and guests, ensuring a positive and welcoming experience. This position offers both full-time and part-time opportunities, catering to a variety of schedules and preferences.

Receptionists at Three Rivers Healthcare Center are tasked with managing telephone communications, accurately directing calls, capturing messages, and operating paging and telephone systems efficiently. Beyond these communication duties, they greet visitors warmly and ensure they are directed to the appropriate personnel. The role also includes providing administrative support to various departments and participating in ongoing training and educational programs aimed at maintaining licensure and certifications for themselves and their teams. This commitment to continuous learning ensures that quality care standards are upheld consistently.

The Receptionist position requires a blend of interpersonal skills, attention to detail, and administrative capabilities. It is an entry-level role that demands previous experience in receptionist duties and preferably some exposure to healthcare environments. Candidates will need a high school diploma or GED as a basic educational qualification.

Employees at CommuniCare enjoy competitive wages, paid time off (PTO), and a comprehensive benefits package. Full-time employees may select from a suite of benefit options that include life insurance, disability plans, medical, dental, and vision coverage, 401(k) plans with employer match, and Flexible Spending Accounts (FSAs). These benefits underscore CommuniCare's commitment to supporting the well-being and financial security of their workforce.

This receptionist position represents an excellent opportunity for individuals seeking a meaningful career in healthcare administration within a compassionate and supportive organizational culture. Joining Three Rivers Healthcare Center means contributing to a caring community focused on enhancing residents' lives while developing professional skills in an esteemed healthcare environment.

Job Requirements

  • High school diploma or GED required
  • Previous receptionist experience required
  • Prior work/life experiences, preferably in a healthcare setting

Job Qualifications

  • High school diploma or GED required
  • Previous receptionist experience required
  • Prior work/life experiences, preferably in a healthcare setting

Job Duties

  • Answer telephone, determine nature of call, and direct caller to appropriate individual or department
  • Take accurate messages when personnel are unavailable and ensure accurate delivery
  • Operate paging/telephone system as required
  • Greet and direct visitors to the appropriate personnel
  • Provide administrative support as assigned
  • Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care
  • Perform other related activities as assigned or requested
  • Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards

Job Criteria

Experience

Mid Level (3-7 years)


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