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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Benefits
Career growth and training programs
BV Cares direct employee support program
Exclusive discounts and offers
complimentary unlimited continuing education courses
celebration of employee milestones and achievements
referral bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings with employer match
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a distinguished provider of luxury senior living communities operating in the United States and Mexico City, Mexico. The company is recognized for its commitment to offering exceptional care and an enriched living environment for seniors. With a portfolio that reflects a dedication to quality, Belmont Village fosters a culture rooted in core values such as trust, respect, teamwork, dignity, integrity, ownership, and continuous learning. Their diverse teams are composed of servant leaders who thrive in hands-on, fast-paced, and physically active roles, ensuring that residents receive compassionate and attentive care.
Belmont Village Senior Living supports in... Show More
Belmont Village Senior Living supports in... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience with a multi-line phone system
- Demonstrated proficiency utilizing software applications
- Ability to communicate clearly in verbal and written English
- Demonstrates initiative and critical thinking skills
- Proven administrative and organizational capabilities
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency utilizing software applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Assist the Concierge with maintaining the resident transportation schedule and managing event RSVPs and guest meal reservations
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service and resident satisfaction your top priorities in every interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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