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Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $15.50 - $20.50
Work Schedule
Flexible
Benefits
flexible schedule
friendly work environment
Opportunity for professional growth
supportive team culture
Training and Development
Exposure to healthcare setting
experience in customer service
Job Description
This hiring facility is a healthcare establishment specializing in providing nursing and long-term care services to elderly and disabled individuals. As a respected institution in the healthcare sector, it is dedicated to promoting comfort, safety, and a supportive atmosphere for its residents. The facility highly values teamwork among its employees and prioritizes exceptional customer service both over the phone and in person. The establishment fosters an environment where staff members uphold residents' rights and maintain confidentiality of sensitive information, ensuring that every resident receives dignified and respectful care. This position is a PRN (as needed) role, meaning that the availability... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Ability to work on a PRN (as needed) basis
- Good organizational skills
- Ability to communicate clearly and courteously
- Basic computer skills
- Compliance with facility policies and procedures
- Physical ability to perform essential duties
- Ability to maintain confidentiality
- Willingness to attend required educational programs
Job Qualifications
- Good communication skills
- Ability to demonstrate patience and self-discipline
- Caring attitude towards elderly and disabled individuals
- Knowledge of customer service principles
- Basic clerical and administrative skills
- Familiarity with safety and confidentiality protocols
- Ability to operate telephone and paging systems
- Neat and organized work habits
Job Duties
- Manages the telephone and switchboard
- Operate paging/telephone system as required
- Answers calls timely and courteously
- Directs calls promptly and accurately
- Assists visitors upon arrival by greeting them courteously
- Provides directions or contacts the person visitors have come to see
- Ensures all visitors and vendors sign in
- Demonstrates customer service skills at all times
- Maintains a neat and orderly work area
- Performs other clerical duties such as mail handling, filing, preparing informational packets
- Assists with administrative tasks including filing, data entry, and ordering supplies
- Attends in-service education programs
- Maintains confidentiality of resident and facility information
- Adheres to safety procedures and protects residents from neglect and abuse
- Performs other duties as directed by supervisor or administrator
Job Criteria
Experience
No experience required
Job Location
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