Receptionist

Neches Federal Credit Union is a well-established financial institution with deep roots in the community, proudly serving over 80,000 members and managing assets exceeding $1 billion. Known for its strong commitment to employees, members, and the surrounding communities, Neches has earned the distinction of being a Great Place to Work certified company. The credit union emphasizes delivering excellent financial resources and signature service aimed at improving the financial well-being of its members. Rooted in values of family, friends, and community, Neches fosters a supportive and welcoming environment where teamwork and dedication to service are paramount.

The role of Receptionist at Neches Federal Credit Union is crucial in maintaining the professional, warm, and efficient front-line interface between members and the credit union’s departments. This position primarily involves greeting and guiding members in a manner that reflects the values and service standards of the credit union. The Receptionist will assist with managing a multi-line telephone system, ensuring calls are handled efficiently and directed appropriately. Additional responsibilities include sorting and distributing mail to various departments, contributing to the smooth operation of administrative functions. This full-time, non-exempt role is based in the Administration office located in Port Neches and requires a 40-hour workweek with a schedule from Monday through Thursday, 8:15 AM to 5:15 PM, Fridays with varying hours, and rotating Saturdays in the early morning.

Ideal candidates for this Receptionist position will demonstrate the ability to work independently, showcasing initiative and efficiency in a fast-paced environment. Exceptional interpersonal skills, including verbal and written communication, are essential to interact effectively with members and team members. The role requires multitasking capabilities, particularly in managing a high volume of incoming calls while maintaining a friendly and positive demeanor. Dependability, punctuality, and regular attendance are vital attributes. The Receptionist should also embody the credit union’s mission and values, supporting a collaborative team culture aimed at exceptional member service delivered with empathy, courtesy, and tact.

This opportunity at Neches Federal Credit Union offers a supportive work environment, a chance to contribute meaningfully to the financial well-being of a large member base, and the pride of being part of a community-centered credit union. Employees enjoy the benefits of working for a reputable organization that values integrity, respect, and community involvement, making it a truly great place to work.