Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $17.56
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
on the job training
Job Description
Camping World is a leading retailer in the outdoor and recreational vehicle industry, offering a wide range of products and services aimed at enhancing the camping and outdoor experience. Known for its comprehensive inventory of camping gear, RV parts and accessories, and outdoor apparel, Camping World serves a diverse clientele ranging from casual campers to dedicated outdoor enthusiasts. The company prides itself on delivering excellent customer service, expert advice, and a supportive shopping experience that makes every outdoor adventure memorable. With numerous retail locations nationwide and a strong commitment to community and sustainability, Camping World has established itself as a trusted name in the outdoor retail market.
We are currently seeking a highly motivated and forward-thinking Receptionist to join our growing team. This role is integral to setting the tone for an exceptional customer experience and serves as the first point of contact for customers entering our establishment. The ideal candidate will possess excellent interpersonal and organizational skills, a strong work ethic, and the ability to multitask effectively in a fast-paced environment.
As a Receptionist at Camping World, you will be responsible for greeting and welcoming customers, managing front desk activities, and providing support to various departments by coordinating appointments and directing inquiries. You will also track incoming sales calls within our customer relationship management (CRM) system to ensure timely and accurate follow-up. Additionally, you will assist customers with any questions or concerns directed to the reception desk, promoting a positive and professional atmosphere.
This position offers a competitive hourly wage ranging from $14.00 to $17.56, reflective of experience and skill set, with opportunities for growth within the company. Full-time associates enjoy a comprehensive benefit package including medical, dental, vision coverage, paid time off, 401(k) options, employee assistance programs, and tuition reimbursement. Part-time associates also have access to dental and vision coverage. Camping World is committed to fostering an inclusive workplace and is proud to be an equal employment opportunity employer.
In this role, you will be entrusted with representing the company’s brand and values through exceptional customer interactions and efficient administrative support. Your ability to maintain a strong sense of personal responsibility, reliability, and initiative will contribute significantly to the success of both your team and the customer experience. This is an excellent opportunity for someone looking to develop their career in a dynamic retail environment with the support of a well-established and respected organization.
We are currently seeking a highly motivated and forward-thinking Receptionist to join our growing team. This role is integral to setting the tone for an exceptional customer experience and serves as the first point of contact for customers entering our establishment. The ideal candidate will possess excellent interpersonal and organizational skills, a strong work ethic, and the ability to multitask effectively in a fast-paced environment.
As a Receptionist at Camping World, you will be responsible for greeting and welcoming customers, managing front desk activities, and providing support to various departments by coordinating appointments and directing inquiries. You will also track incoming sales calls within our customer relationship management (CRM) system to ensure timely and accurate follow-up. Additionally, you will assist customers with any questions or concerns directed to the reception desk, promoting a positive and professional atmosphere.
This position offers a competitive hourly wage ranging from $14.00 to $17.56, reflective of experience and skill set, with opportunities for growth within the company. Full-time associates enjoy a comprehensive benefit package including medical, dental, vision coverage, paid time off, 401(k) options, employee assistance programs, and tuition reimbursement. Part-time associates also have access to dental and vision coverage. Camping World is committed to fostering an inclusive workplace and is proud to be an equal employment opportunity employer.
In this role, you will be entrusted with representing the company’s brand and values through exceptional customer interactions and efficient administrative support. Your ability to maintain a strong sense of personal responsibility, reliability, and initiative will contribute significantly to the success of both your team and the customer experience. This is an excellent opportunity for someone looking to develop their career in a dynamic retail environment with the support of a well-established and respected organization.
Job Requirements
- High school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including MS Office
- may lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including MS Office
Job Duties
- First point of contact for customers
- greet and welcome customers
- set tone for a positive customer experience
- check in VIP appointments and direct customers to the appropriate team member(s)
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in our CRM
- maintain a strong work ethic with total commitment to success every day
- assist customers with any questions directed to the reception desk
- other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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