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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $16.82
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
on the job training
Job Description
Camping World is a leading retailer in the outdoor recreation industry, dedicated to providing customers with an exceptional range of camping gear, recreational vehicles, parts, and services. Renowned for its commitment to quality and customer satisfaction, Camping World has grown significantly to become a trusted brand for outdoor enthusiasts across the nation. The company prides itself on fostering a dynamic and inclusive work environment that encourages teamwork, innovation, and professional growth. Whether through their extensive product offerings or outstanding customer support, Camping World continually strives to empower individuals and families to explore the outdoors with confidence and excitement.
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Job Requirements
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills
- Strong sense of personal responsibility and reliability
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills: MS Office
- May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative and leadership skills
- Strong sense of personal responsibility and reliability
- Strong organizational skills with multitasking ability
- Ability to effectively respond to and meet needs of a diverse client base
- Proficient in computer skills including MS Office
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to appropriate team members
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in the CRM
- Maintain a strong work ethic with total commitment to daily success
- Assist customers with questions directed to reception desk
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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