Receptionist

Fargo, ND, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $14.00 - $16.82

Work Schedule

Standard Hours

Benefits

Paid Time Off

401(k)

Employee assistance program

Good Sam Roadside Assistance

discounts

Paid parental leave

Tuition Reimbursement

Medical insurance

Dental Insurance

Vision Insurance

on the job training

Job Description

Camping World is a leading retailer specializing in recreational vehicles, camping gear, and outdoor lifestyle products. Established with a passion for the outdoors, Camping World has grown into a trusted destination for outdoor enthusiasts seeking quality equipment and exceptional customer service. The company prides itself on fostering a supportive work environment that encourages growth, learning, and teamwork among its employees. With numerous locations nationwide, Camping World continues to expand its market presence and enhance its service offerings to better serve its diverse customer base.

We are currently seeking a highly motivated and forward-thinking Receptionist to join our growing team. This role is crucial as the first point of contact for our customers, setting the tone for a positive and welcoming experience. As a Receptionist at Camping World, you will manage front desk activities, greet and assist customers, and coordinate communication within the team. The ideal candidate will have excellent interpersonal skills, a strong work ethic, and the ability to multitask efficiently in a fast-paced environment. This position offers an hourly pay range of $14.00 to $16.82 and provides opportunities for growth within the organization. Full-time employees benefit from a comprehensive package including medical, dental, vision insurance, and paid time off, while part-time employees have access to dental and vision coverage. Additionally, the company offers programs such as 401(k), employee assistance, tuition reimbursement, and paid parental leave, underscoring its commitment to employee well-being and development. Joining Camping World means becoming part of a community passionate about helping customers enjoy the great outdoors with reliable products and exceptional service.

Job Requirements

High school education or equivalent
Previous experience in customer service preferred
Excellent interpersonal skills
Strong initiative and leadership abilities
Ability to work reliably as part of a team
Strong organizational and multitasking abilities
Ability to respond to diverse client needs
Proficiency in MS Office
Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Qualifications

High school education or equivalent
Previous experience in a high-standard customer service environment preferred
Excellent interpersonal, presentation and relationship-building skills
Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
Strong organizational skills with the ability to multitask
Ability to effectively respond to and meet the needs of a diverse client base
Computer skills including MS Office

Job Duties

First point of contact for customers
Greet and welcome customers
Set tone for a positive customer experience
Check in VIP appointments and direct customers to the appropriate team member(s)
Coordinate front desk activities including answering and directing incoming phone calls
Track incoming sales calls in our CRM
Maintain a strong work ethic with total commitment to success every day
Assist customers with any questions directed to the reception desk
Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary