Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Staff discounts
401(k) with employer match
Job Description
Normandy Optical is a well-established and respected eye care practice dedicated to providing exceptional vision care to its community. With a focus on combining clinical excellence and personalized service, Normandy Optical has built a reputation for helping patients achieve their best vision and eye health. The practice operates in a collaborative, supportive environment that values quality care, strong relationships, and professional growth. Normandy Optical is committed to fostering a workplace culture where every team member is valued and empowered to contribute to the future of eye care. This makes Normandy Optical a rewarding place to advance your career and make a meaningful difference in patients' lives.
We are currently seeking a friendly, organized Receptionist to join our team. This role is critical as it serves as the first point of contact for many of our patients, ensuring a welcoming and efficient experience from the moment they arrive. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to juggle multiple administrative tasks with accuracy and professionalism. In the Receptionist position, you will be responsible for greeting and checking in patients, answering phones, assisting with patient inquiries, scheduling appointments, verifying insurance eligibility, and processing copayments. This role also requires familiarity with medical and vision insurance practices and adherence to HIPAA guidelines to protect patient confidentiality.
Joining Normandy Optical means becoming part of a team dedicated to eye care excellence and community well-being. We support our employees with a comprehensive benefits package including health, dental, and vision insurance, staff discounts, and a 401(k) plan with employer match. We provide ongoing training and professional development opportunities to ensure our team stays at the forefront of optical care while building long-lasting careers. If you are passionate about helping others and want to work in a positive, inclusive environment, Normandy Optical offers a fulfilling, stable opportunity to thrive as a valued team member.
We are currently seeking a friendly, organized Receptionist to join our team. This role is critical as it serves as the first point of contact for many of our patients, ensuring a welcoming and efficient experience from the moment they arrive. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to juggle multiple administrative tasks with accuracy and professionalism. In the Receptionist position, you will be responsible for greeting and checking in patients, answering phones, assisting with patient inquiries, scheduling appointments, verifying insurance eligibility, and processing copayments. This role also requires familiarity with medical and vision insurance practices and adherence to HIPAA guidelines to protect patient confidentiality.
Joining Normandy Optical means becoming part of a team dedicated to eye care excellence and community well-being. We support our employees with a comprehensive benefits package including health, dental, and vision insurance, staff discounts, and a 401(k) plan with employer match. We provide ongoing training and professional development opportunities to ensure our team stays at the forefront of optical care while building long-lasting careers. If you are passionate about helping others and want to work in a positive, inclusive environment, Normandy Optical offers a fulfilling, stable opportunity to thrive as a valued team member.
Job Requirements
- Previous front desk or medical receptionist experience preferred
- Familiarity with medical and vision insurance
- Strong computer and data entry skills
- Knowledge of HIPAA guidelines
- Excellent communication and customer service skills
- High school diploma or equivalent
Job Qualifications
- Previous front desk or medical receptionist experience preferred
- Familiarity with medical and vision insurance
- Strong computer and data entry skills
- Knowledge of HIPAA guidelines
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent
Job Duties
- Greet and check in patients
- Answer phones and assist with patient questions
- Schedule appointments and verify insurance eligibility
- Collect copays and process basic administrative tasks
- Maintain patient confidentiality in accordance with HIPAA guidelines
- Provide excellent customer service to enhance patient satisfaction
- Support the team with various front desk duties as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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