Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401(k) matching
Employee stock purchase plan

Job Description

Encompass Health is a leading national inpatient rehabilitation company dedicated to providing exceptional healthcare services and fostering a collaborative, supportive environment for its team members. Recognized as one of the "World's Most Admired Companies" and awarded the prestigious Fortune 100 Best Companies to Work For®, Encompass Health stands out as an employer that values growth, teamwork, and the well-being of both patients and employees. With a commitment to inclusive and compassionate care, this hospital not only excels in patient recovery but also invests heavily in creating a positive workplace culture where employees feel valued and supported. Encompass Health offers ample opportunities for professional development, ensuring that team members can grow their careers alongside the organization.

The Receptionist role at Encompass Health is an essential position that serves as the first point of contact for patients, visitors, and callers. This role requires a friendly, organized, and detail-oriented individual who can contribute to creating a welcoming atmosphere aligned with the hospital’s values of care and excellence. The receptionist acts as the face of the hospital, managing the front desk reception area and operating the switchboard to ensure effective communication throughout the facility. Beyond greeting and assisting visitors, the receptionist provides critical clerical support across various departments, facilitating smooth operational flow by handling data entry, scanning documents, and distributing reports. This position typically offers flexible work shifts including weekdays, weekends, evenings, and nights to accommodate the dynamic needs of the hospital.

Employees in this role benefit from a comprehensive package including affordable medical, dental, and vision plans for both full-time and part-time staff, generous paid time off that accumulates over time, tuition reimbursement programs to support ongoing education, and financial benefits such as company-matching 401(k) plans and employee stock purchase opportunities. With a focus on fostering careers close to home and heart, Encompass Health invites compassionate individuals to join their team and make a meaningful difference every day in a positive, inclusive, and growth-oriented environment.

Job Requirements

  • High school diploma or equivalent
  • Experience in operating switchboard equipment preferred
  • Proficiency in computer usage and data entry
  • Knowledge of 10-key data entry method
  • Strong attention to detail and organizational skills
  • Ability to work flexible shifts including weekends and evenings
  • Excellent communication and interpersonal skills

Job Qualifications

  • High school diploma or equivalent preferred
  • Working knowledge of switchboard equipment preferred
  • Ability to use computer systems and complete data entry is preferred
  • Knowledge of 10-key data entry method preferred
  • Detail-oriented with the ability to coordinate, analyze, and make decisions
  • Flexibility to work varied shifts including weekdays, weekends, evenings, nights as required

Job Duties

  • Answer all incoming calls and route to appropriate area or individual
  • Greet all visitors
  • assist them in signing in and wearing badge
  • Enter and scan deposits, charges, and adjustments as directed
  • Run and distribute census reports each morning and at end of day
  • Assist in the entry of information related to admits, discharges, and physician changes
  • Scan all correspondence and any miscellaneous items
  • Check all therapy charges and attach census to back of each therapist's batch

Job Criteria

Experience

Entry Level (1-2 years)


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