Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Tuition Reimbursement
Professional license renewal reimbursement
free CEUs
401k plan
rewards and recognition
flexible scheduling
Professional career growth

Job Description

PureHealth Transitional Care at Texas Health Presbyterian is a leading healthcare provider dedicated to delivering exceptional post-acute care services that prioritize patient well-being and community health. As part of the Texas Health Presbyterian system, PureHealth is committed to fostering a supportive work environment where growth, success, and impact are central to its mission. This establishment not only focuses on providing superior care to its patients but also on nurturing lifelong journeys of professional and personal development for its team members. PureHealth offers a dynamic workplace that promotes collaboration, continuous learning, and an inclusive culture, making it an excellent destination for professionals passionate about healthcare and community service.

The Receptionist role at PureHealth Transitional Care is a vital position that directly influences the first impression of the facility, shaping the experience of every visitor and customer. This is a full-time position operating Monday through Friday from 8:00 AM to 4:00 PM, or in a post-acute setting requiring flexibility for weekend and holiday shifts as the facility operates 24/7. The Receptionist will provide comprehensive customer service and clerical support, ensuring smooth daily operations through managing appointments, handling communications, and maintaining an organized work environment.

Responsibilities include welcoming visitors and customers warmly, guiding them efficiently to their destinations within the facility, managing electronic calendars, and coordinating dining and service appointments. The role demands excellent communication skills, both verbal and written, along with proficiency in Microsoft applications and an ability to adapt to new systems. The Receptionist will also handle telephone calls, screen and forward messages accurately, manage office equipment, maintain confidentiality according to HIPAA regulations, and ensure the reception area is professional and well-kept.

This position is well-suited for individuals who thrive in a community-focused, fast-paced healthcare setting and who are committed to delivering exceptional customer service with a calm and professional demeanor under pressure. PureHealth values organizational skills, attention to detail, and the ability to prioritize workload efficiently, all of which are essential for successfully supporting the diverse needs of patients, visitors, and team members in a healthcare environment.

PureHealth offers unmatched benefits including tuition reimbursement, professional license renewal reimbursement, free continuing education units (CEUs), a 401k plan, flexible scheduling, and a rewards program recognizing exceptional performance. This commitment to employee growth and recognition underscores PureHealth’s dedication to fostering both career and personal development.

Joining PureHealth means being part of an innovative team dedicated to making a meaningful impact on the community’s health. The Receptionist plays a crucial role in representing the facility’s values and commitment to excellence, serving as a primary contact point for internal and external stakeholders. This opportunity not only offers a chance to contribute to high-quality healthcare service delivery but also provides a career path rich with opportunities for advancement and professional growth within a supportive and high-performance team environment.

Job Requirements

  • High school diploma or equivalent
  • 0-6 months experience in clerical, customer service or similar role
  • ability to communicate positively and effectively with diverse customers
  • proficiency in Microsoft applications
  • ability to maintain confidentiality of protected health information
  • ability to stand, walk, bend, kneel, and stoop extensively during shift
  • ability to lift or move items over 20 pounds
  • willingness to work weekend and holiday shifts
  • adherence to no-smoking policy
  • ability to maintain a professional appearance
  • capacity to work in a healthcare environment with potential exposure to contagious illnesses

Job Qualifications

  • High school diploma or equivalent
  • strong computer and Microsoft application skills
  • excellent verbal and written communication skills
  • customer service and interpersonal skills
  • ability to maintain professionalism and calmness under pressure
  • organizational skills with attention to detail
  • ability to prioritize workload and demonstrate initiative
  • ability to learn new systems
  • proficiency in English language
  • experience working with a diverse population
  • maturity and patience
  • ability to work independently with minimal supervision
  • flexibility in responding to customer needs
  • effective documentation and information updating skills

Job Duties

  • Welcomes new customer and visitors and directs them to the proper team member or service
  • assists customers with dining and service appointments
  • maintains electronic calendar for service appointments and conference rooms
  • answers telephones, screens calls, forwards calls, and records and forwards messages accurately
  • monitors and maintains office equipment
  • maintains a professional and kempt appearance of reception area
  • manages sorting and distribution of mail and files correspondence and other materials
  • types forms, form letters and other documents as needed, collates and photocopies materials
  • manages office supply orders and maintenance of office supplies
  • maintains customer confidentiality according to facility policy

Job Criteria

Experience

Entry Level (1-2 years)


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