Receptionist

Our senior living community is committed to enhancing the lives of our residents by providing a welcoming and supportive environment where they feel valued and cared for. We pride ourselves on being guided by our CAPLICO Core Values which include Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second (Employee First), and Ownership. Our mission is to create a nurturing community where residents, their families, and our staff work together harmoniously to foster a sense of belonging, respect, and dignity. These core values are not just words but principles that dictate how we interact with one another and the level of service we provide each day. We believe that by embracing these values, we contribute to a positive and enriching living experience for everyone involved.

We are currently seeking a dedicated Concierge (Receptionist) to be the first friendly face and voice that visitors, residents, and staff encounter. This role is pivotal in maintaining the community’s atmosphere of warmth and professionalism. The Concierge plays an essential role in ensuring that everyone who enters or contacts our community feels welcomed and supported. Responsibilities include managing incoming communication, maintaining the reception area, assisting with resident services, and providing important administrative support. The ideal candidate is dependable, compassionate, and possesses excellent interpersonal skills tailored to a senior living environment that values respect and empathy.

The Concierge must adhere strictly to regulatory requirements such as HIPAA and uphold Resident Rights consistently, ensuring confidentiality and comfort for all residents. Attention to detail is critical as the position involves handling sensitive information, organizing marketing materials, as well as assisting with clerical functions related to resident admissions and discharges. The role also requires effective multitasking to manage telephone systems, visitor inquiries, mail preparation, and maintenance reporting. We believe this position offers an emotionally rewarding career opportunity with a positive impact on people’s lives.

Our community supports its employees with competitive benefits including medical, dental, vision coverage, 401K plans, and paid time off. We value our team members highly because we know that their commitment and professionalism directly contribute to a high-quality living experience within our senior community. If you are aligned with our core values and passionate about making a difference in the lives of seniors, this is an excellent opportunity to join a compassionate and dedicated team focused on providing exceptional service.