Receptionist

Opa-locka, FL, USA|

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $15.00 - $20.00

Benefits

competitive pay

flexible scheduling

supportive family-oriented work environment

Opportunities for growth and development

On-the-job training

Job Description

TaxFam is a well-established tax preparation and financial services company with over 15 years of experience providing expert, accurate, and personable service to its clients. Known for its commitment to treating every client like a valued family member, TaxFam emphasizes transparency and trust in all its interactions. The company takes pride in blending professional expertise with a warm, welcoming atmosphere, making it a preferred choice for individuals and businesses seeking reliable tax and financial assistance. Situated as a community-centered organization, TaxFam continues to grow and evolve, inviting energetic and client-focused professionals to join its team as it expands its services and clientele.

We are currently seeking a welcoming and organized Receptionist to operate during the morning shift and play a crucial role as the first point of contact for our clients. This individual will be responsible for managing the front desk, handling communications, scheduling appointments, and providing essential administrative support that ensures smooth daily operations. The role demands a personable demeanor, attention to detail, and the ability to work efficiently in a fast-paced environment. The Morning Shift Receptionist will help maintain the positive client experience that TaxFam is known for by effectively managing client interactions and upholding the professionalism and confidentiality standards of the office. This position offers competitive pay and flexible scheduling options, including full-time and part-time roles, making it ideal for candidates seeking growth and development within a supportive, family-oriented workplace. On-the-job training is provided, ensuring new team members are fully equipped to succeed and contribute meaningfully to TaxFam's mission of exemplary service.

Job Requirements

High school diploma or equivalent
previous experience in a receptionist or customer service role
excellent verbal and written communication skills
strong organizational and multitasking abilities
proficiency with Microsoft Office and scheduling software
professional appearance and demeanor
ability to maintain confidentiality in handling client information

Job Qualifications

Previous experience as a receptionist or in a customer service role is preferred
excellent communication and interpersonal skills
strong organizational skills and attention to detail
ability to multitask and manage time effectively
proficiency in basic computer skills (Microsoft Office, email, scheduling software)
professional and friendly demeanor
ability to handle confidential information responsibly

Job Duties

Greet and welcome clients as they arrive, creating a warm and professional first impression
answer and direct phone calls, taking messages as needed
schedule appointments and manage the calendar for tax preparers and other staff
assist clients with inquiries and provide information about our services
handle incoming and outgoing mail, emails, and office correspondence
maintain a clean and organized reception area
provide administrative support, such as data entry, filing, and document preparation
ensure client information is handled confidentially and securely