Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $19.75
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401k Match
Flexible spending account

Job Description

Encompass Health is a nationally recognized leader in post-acute care, operating more than 150 locations across the United States. With a dedicated team of over 36,000 professionals, the company focuses on delivering high-quality inpatient rehabilitation and fostering an environment of growth, diversity, and inclusion. Encompass Health has earned numerous accolades, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® award, reflecting its commitment to outstanding patient care and employee satisfaction. As a company, Encompass Health prides itself on its values-driven approach, leading with empathy, doing what is right, focusing on the positive, and standing stronger together to serve patients and communities effectively.

The Receptionist role at Encompass Health invites individuals who are friendly, organized, and passionate about creating a welcoming atmosphere to join their team at a hospital setting. As the first point of contact for visitors and callers, the Receptionist is critical in presenting a positive and professional image of the facility. This role involves answering and routing incoming calls, greeting visitors, managing front desk operations, and providing essential clerical support across various departments. The receptionist’s daily tasks contribute directly to operational efficiency and effective communication, fostering a warm and supportive environment that aligns with Encompass Health's core values.

This position provides an excellent opportunity for those interested in developing their careers close to home and heart within a rapidly growing healthcare organization. It requires flexibility in working varied shifts, including weekdays, weekends, evenings, and nights, to support the needs of the hospital. At Encompass Health, Receptionists are valued not only for their technical skills but also for their ability to coordinate, analyze, and make decisions that benefit patient and visitor experiences.

Beyond the essential duties, joining Encompass Health as a Receptionist means gaining access to comprehensive benefits from day one. These include affordable medical, dental, and vision plans for both full-time and part-time employees and their families, generous paid time off that accrues over time, opportunities for tuition reimbursement and continuing education, company-matching 401(k) plans, employee stock purchase options, as well as flexible spending and health savings accounts. These perks underscore the company’s commitment to supporting the career growth, health, and well-being of its employees.

Encompass Health fosters an inclusive culture that celebrates diversity and provides equal employment opportunities regardless of many protected classifications. Individuals who aspire to play a vital role in a compassionate healthcare setting and contribute to a team that values empathy and integrity will find the Receptionist role at Encompass Health especially rewarding. This position offers a unique way to make a meaningful impact every day as the welcoming face of the organization, helping ensure that each visitor and caller experiences a seamless and pleasant interaction from the moment they contact the hospital.

Job Requirements

  • High school diploma or equivalent preferred
  • working knowledge of switchboard equipment preferred
  • ability to use computer systems and complete data entry is preferred
  • knowledge of 10-key data entry method preferred
  • detail-oriented with the ability to coordinate, analyze, and make decisions
  • flexibility to work varied shifts including weekdays, weekends, evenings, nights as required

Job Qualifications

  • High school diploma or equivalent preferred
  • working knowledge of switchboard equipment preferred
  • ability to use computer systems and complete data entry is preferred
  • knowledge of 10-key data entry method preferred
  • detail-oriented with the ability to coordinate, analyze, and make decisions
  • flexibility to work varied shifts including weekdays, weekends, evenings, nights as required

Job Duties

  • Answer all incoming calls and route to appropriate area or individual
  • greet all visitors
  • assist them in signing in and wearing badge
  • enter and scan deposits, charges, and adjustments as directed
  • run and distribute census reports each morning and at end of day
  • assist in the entry of information related to admits, discharges, and physician changes
  • scan all correspondence and any miscellaneous items
  • check all therapy charges and attach census to back of each therapist's batch

Job Criteria

Experience

Entry Level (1-2 years)


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