Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.25 - $21.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible scheduling

Job Description

This role is offered by a dedicated organization seeking to enhance its administrative operations through efficient office support. The hiring company is focused on maintaining smooth communication channels and orderly administrative processes to ensure overall productivity and a professional office environment. The company values professionalism and efficiency, seeking individuals who can contribute positively to its team-oriented workplace. The Receptionist position is categorized under the Administration department and carries a non-exempt FLSA status, indicating hourly compensation with eligibility for overtime pay. Though specific salary details are not disclosed, it is expected to align with industry standards for similar roles with comparable experience and skills. This role is pivotal for maintaining the front-line communication of the organization. The Receptionist acts as the first point of contact for all incoming communications, including phone calls and visitors, making excellent communication and interpersonal skills essential. Responsibilities extend beyond call handling to include mail distribution, coordinating incoming and outgoing correspondences, managing office supplies requisition, and performing general clerical duties such as photocopying, faxing, filing, and collating. The job is designed for individuals adept at multitasking and prioritizing assignments in a dynamically paced office environment. The ideal candidate must demonstrate the ability to handle calls with professionalism and efficiency, effectively manage messages, provide accurate information about the company, and maintain the flow of communication within the organization. The Receptionist also plays a crucial role in visitor management, ensuring that guests are greeted warmly and directed properly, enhancing the company's professional image. Additionally, handling express mail coordination with carriers like FedEx and UPS assures timely and reliable delivery and receipt of important documents and packages. The position requires solid computer skills, good organizational abilities, and a capacity to work with various office equipment and company-specific software. Employees must meet physical demands such as sitting for extended periods, using hands for fine motor skills related to computer and office equipment usage, occasional lifting of light loads up to 10 pounds, and possessing good vision for reading and device operation. The work environment is typically quiet, with regular exposure to computer monitors. This job is suitable for candidates who appreciate structured tasks, face-to-face and telephonic interaction, and a supportive administrative role that anchors the operational backbone of the organization. This comprehensive role offers an opportunity to be at the heart of corporate communication and administrative excellence, providing a launching pad for career growth within administrative and office management paths. Candidates will find this position rewarding as it offers daily engagement with a broad spectrum of office tasks and interaction with various stakeholders within and outside the company.

Job Requirements

  • high school diploma or general education degree (GED)
  • six months to one year related experience and/or training
  • ability to read and interpret documents
  • ability to write routine reports and correspondence
  • ability to effectively present information in one-on-one and small group situations
  • ability to calculate figures and amounts such as discounts, commissions and percentages
  • skill and ability to operate a computer and office equipment
  • ability to organize and prioritize work
  • ability to meet deadlines
  • ability to use company software
  • ability to apply common sense to carry out instructions
  • ability to deal with problems involving concrete variables
  • ability to lift or move up to 10 pounds
  • ability to sit and use hands for computer tasks
  • ability to communicate effectively with callers and visitors

Job Qualifications

  • high school diploma or general education degree (GED)
  • one year related experience preferred
  • ability to read and interpret documents such as procedure manuals
  • ability to write routine reports and correspondence
  • effective presentation skills in one-on-one and small group situations
  • skills and ability to operate a computer
  • organizational skills
  • ability to meet deadlines
  • ability to operate office equipment
  • proficiency in company software

Job Duties

  • answers incoming calls and directs the caller to the appropriate person or department
  • communicates with callers in a professional, courteous and efficient manner
  • takes messages including caller details and communicates them in a timely manner
  • provides callers with company information such as address, directions, fax numbers and website
  • updates and distributes company telephone roster
  • greets and directs visitors
  • receives, sorts and forwards incoming mail
  • coordinates pick-up and delivery of express mail services
  • assists with photocopying, faxing, filing and collating

Job Criteria

Experience

Entry Level (1-2 years)


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