Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $17.56
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Camping World is a leading retailer dedicated to serving the needs of recreational vehicle (RV) enthusiasts and outdoor adventure seekers. With a comprehensive selection of RVs, parts, accessories, and services, Camping World has positioned itself as a premier destination for customers looking to enhance their outdoor lifestyle. The company prides itself on its commitment to quality, customer satisfaction, and community engagement, offering products and services that help customers enjoy their adventures to the fullest. Camping World operates numerous locations across the United States, providing expert advice, repair services, and an extensive inventory, making it a trusted name in the outdoor and RV industry.
The Receptionist role at Camping World is a pivotal position within the organization, serving as the first point of contact for customers and setting the tone for a positive and welcoming customer experience. This role requires a motivated and proactive individual who is not only dedicated to delivering excellent customer service but also eager to grow and develop their career within a dynamic and supportive environment. Working as a Receptionist at Camping World means you will be an integral part of a growing team, responsible for managing front desk activities, coordinating appointments, and assisting customers with their inquiries. This position offers an excellent opportunity to contribute to the company’s success while developing valuable skills in communication, organization, and customer relationship management.
The role involves greeting and welcoming customers, ensuring VIP appointments are checked in efficiently, and directing visitors to the appropriate team members. The Receptionist will also manage incoming phone calls and track sales inquiries using the company’s CRM system, maintaining a high level of professionalism and work ethic at all times. This position requires strong interpersonal skills, the ability to multitask, and a genuine desire to help customers in a friendly and approachable manner.
Compensation for the Receptionist position ranges from $14.00 to $17.56 per hour, reflective of experience, skills, and other relevant factors. Camping World offers a robust benefits package for full-time associates, including paid time off, medical, dental, and vision insurance, 401(k) plans, tuition reimbursement, and employee assistance programs. Part-time employees have access to dental and vision benefits. The company fosters a culture of inclusion and equal opportunity, welcoming applicants from all backgrounds and ensuring a discrimination-free workplace. This role not only provides competitive pay and benefits but also the chance to join a vibrant community of outdoor enthusiasts and a respected leader in the RV and outdoor retail industry.
The Receptionist role at Camping World is a pivotal position within the organization, serving as the first point of contact for customers and setting the tone for a positive and welcoming customer experience. This role requires a motivated and proactive individual who is not only dedicated to delivering excellent customer service but also eager to grow and develop their career within a dynamic and supportive environment. Working as a Receptionist at Camping World means you will be an integral part of a growing team, responsible for managing front desk activities, coordinating appointments, and assisting customers with their inquiries. This position offers an excellent opportunity to contribute to the company’s success while developing valuable skills in communication, organization, and customer relationship management.
The role involves greeting and welcoming customers, ensuring VIP appointments are checked in efficiently, and directing visitors to the appropriate team members. The Receptionist will also manage incoming phone calls and track sales inquiries using the company’s CRM system, maintaining a high level of professionalism and work ethic at all times. This position requires strong interpersonal skills, the ability to multitask, and a genuine desire to help customers in a friendly and approachable manner.
Compensation for the Receptionist position ranges from $14.00 to $17.56 per hour, reflective of experience, skills, and other relevant factors. Camping World offers a robust benefits package for full-time associates, including paid time off, medical, dental, and vision insurance, 401(k) plans, tuition reimbursement, and employee assistance programs. Part-time employees have access to dental and vision benefits. The company fosters a culture of inclusion and equal opportunity, welcoming applicants from all backgrounds and ensuring a discrimination-free workplace. This role not only provides competitive pay and benefits but also the chance to join a vibrant community of outdoor enthusiasts and a respected leader in the RV and outdoor retail industry.
Job Requirements
- high school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including ms office
- may lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- high school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including ms office
Job Duties
- first point of contact for customers
- greet and welcome customers
- set tone for a positive customer experience
- check in vip appointments and direct customers to the appropriate team member(s)
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in our crm
- maintain a strong work ethic with total commitment to success every day
- assist customers with any questions directed to the reception desk
- other duties, functions and responsibilities may be assigned as appropriate and necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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