Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Dental Insurance
Health Insurance
Vision Insurance
Disability insurance
Paid Time Off
401(k)
Wellness Program

Job Description

We are a dedicated facility committed to providing exceptional service and creating a welcoming environment for all visitors and associates. Our organization prides itself on fostering a positive, supportive, and inclusive workplace that values professionalism, respect, and collaboration. With a focus on delivering outstanding customer service and maintaining seamless administrative operations, we continuously strive to enhance the experience of everyone who walks through our doors. Our dynamic team is passionate about excellence and innovation, ensuring that we not only meet but exceed the expectations of our guests and internal community.

We are currently seeking a friendly, organized, and motivated receptionist to join our team. This role is vital in representing the face of our facility and ensuring every guest feels welcomed from the moment they arrive. The receptionist will be responsible for greeting visitors, managing communications, providing information about the facility, and supporting various administrative tasks. This position requires a warm and approachable demeanor, excellent communication skills, and the ability to thrive in a fast-paced environment. Employment type is full-time, offering competitive compensation that reflects your skills and contributions. The ideal candidate will have prior experience in a similar role, possess strong organizational abilities, and demonstrate a strong commitment to customer service excellence.

The receptionist's mission centers on creating a positive first impression and maintaining smooth operational flow. Responsibilities include greeting visitors warmly, offering refreshments, engaging in light and friendly conversation, managing multiple telephone lines, directing callers appropriately, taking accurate messages, escorting visitors as needed, and providing general information about our services and facility. Additionally, this role supports the orientation of new associates and performs various administrative duties such as filing, operating office machines, and ordering supplies. Attention to detail, professionalism, and the ability to handle a diverse range of tasks efficiently are essential.

Our facility offers a supportive and diverse work environment where your contributions are recognized and valued. Alongside an attractive compensation package, we provide comprehensive benefits including health, dental, and vision insurance, disability coverage, a wellness program, paid time off, and a 401(k) plan. Employees benefit from a user-friendly mobile app for managing schedules and payroll access on demand, ensuring transparency and convenience. We are committed to professional development opportunities to help you grow your knowledge and skills, fostering career advancement within our organization.

As an equal opportunity and affirmative action employer, we celebrate diversity and inclusivity. We welcome applicants of all backgrounds and proudly support military members and their families by encouraging their applications. Join us to make every interaction count and become a valued member of a team that strives to create a welcoming and efficient environment for all.

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or reception role
  • Excellent verbal and written communication skills
  • Ability to multitask and manage time effectively
  • Friendly and approachable personality
  • Proficiency with office machines and basic administrative tasks
  • Ability to work in a fast-paced environment
  • Reliable and punctual
  • Basic computer skills

Job Qualifications

  • Proven working experience in a relevant field
  • Ability to work independently and stay motivated
  • Customer service orientation with a friendly demeanor
  • Strong prioritization and time management skills
  • Professionalism coupled with speed and attention to detail
  • Proficient in the English language
  • High school degree

Job Duties

  • Greet the public in an inviting and friendly manner
  • Offer refreshments and engage in light conversation
  • Direct callers to the appropriate person or department
  • Take accurate messages and route them accordingly
  • Escort visitors to resident rooms or other areas
  • Provide general information and directions about the facility
  • Ensure compliance with rules and report suspicious activities
  • Assist in orienting new associates
  • Perform various administrative support tasks

Job Criteria

Experience

Mid Level (3-7 years)


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