Job Overview
Employment Type
Full-time
Part-time
Benefits
competitive rates
401(k) retirement plan
Healthcare benefits
Paid Time Off
Job Description
The company hiring for the Receptionist position is a professional establishment focused on delivering exceptional customer service and administrative support. This organization values a welcoming atmosphere where visitors and callers feel acknowledged, assisted, and well-informed. They prioritize efficient office operations that align with established protocols and procedures, promoting a secure and organized workplace. The company invests in its employees by offering competitive compensation and benefits that support both their professional and personal well-being.
The Receptionist role is a vital position within the company, responsible for being the first point of contact for visitors and callers. The person in this role will greet guests promptly, providing a warm and professional welcome that reflects the organization's commitment to excellent service. The Receptionist handles various responsibilities including answering and directing phone calls, managing inquiries in line with company policies, and maintaining detailed and confidential records. This position also supports clerical functions such as typing, filing, and posting accounts, ensuring office tasks are executed efficiently.
This opportunity is available for both full-time and part-time shifts, offering flexibility to suit different candidate needs. The role calls for a person who can maintain composure and professionalism while interacting with residents, visitors, and staff, ensuring confidentiality and respectful communication at all times. The receptionist will also have the responsibility of monitoring security by reporting any suspicious activity promptly to supervisors, contributing to the safety of the premises.
Beyond basic receptionist duties, the role includes maintaining up-to-date listings of residents by name and room numbers, critical resident information, and on-call staff contacts. This detailed administrative work underpins the smooth operation of resident care and communication across departments. The company encourages ongoing professional development by offering in-service education and training programs to enhance skills and knowledge.
Ideal candidates will bring a minimum of a high school education or its equivalent and have experience in clerical roles or formal training from a secretarial science program. The employer values attention to detail, organizational skills, and the ability to engage positively with a diverse range of people. In return, employees receive a comprehensive benefits package including competitive pay, 401(k) retirement plans, medical, dental, and vision insurance, as well as paid time off. This combination of responsibilities and benefits makes the Receptionist role a rewarding entry point or career step for those passionate about customer service and office administration.
The Receptionist role is a vital position within the company, responsible for being the first point of contact for visitors and callers. The person in this role will greet guests promptly, providing a warm and professional welcome that reflects the organization's commitment to excellent service. The Receptionist handles various responsibilities including answering and directing phone calls, managing inquiries in line with company policies, and maintaining detailed and confidential records. This position also supports clerical functions such as typing, filing, and posting accounts, ensuring office tasks are executed efficiently.
This opportunity is available for both full-time and part-time shifts, offering flexibility to suit different candidate needs. The role calls for a person who can maintain composure and professionalism while interacting with residents, visitors, and staff, ensuring confidentiality and respectful communication at all times. The receptionist will also have the responsibility of monitoring security by reporting any suspicious activity promptly to supervisors, contributing to the safety of the premises.
Beyond basic receptionist duties, the role includes maintaining up-to-date listings of residents by name and room numbers, critical resident information, and on-call staff contacts. This detailed administrative work underpins the smooth operation of resident care and communication across departments. The company encourages ongoing professional development by offering in-service education and training programs to enhance skills and knowledge.
Ideal candidates will bring a minimum of a high school education or its equivalent and have experience in clerical roles or formal training from a secretarial science program. The employer values attention to detail, organizational skills, and the ability to engage positively with a diverse range of people. In return, employees receive a comprehensive benefits package including competitive pay, 401(k) retirement plans, medical, dental, and vision insurance, as well as paid time off. This combination of responsibilities and benefits makes the Receptionist role a rewarding entry point or career step for those passionate about customer service and office administration.
Job Requirements
- High school diploma or equivalent
- Minimum of 3 months experience in a clerical position or completed secretarial science program
- Ability to follow established procedures
- Strong interpersonal skills
- Attention to detail
- Reliable and punctual
- Ability to maintain confidentiality
Job Qualifications
- High school diploma or equivalent
- At least 3 months experience in a clerical position or successful completion of a secretarial science program from an accredited school
- Strong communication skills
- Ability to maintain confidentiality
- Proficient with basic office equipment
- Good organizational skills
- Ability to work both independently and as part of a team
Job Duties
- Receive inquiries and release information in accordance with established policies and procedures
- Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc
- Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition
- Report suspicious persons/information to supervisor immediately
- Assist with administrative duties as directed, including typing, filing, posting accounts, etc
- Attend and participate in in-service educational classes and on-the-job training programs as directed
- Use office supplies in an efficient manner to avoid waste
- Maintain confidentiality of all pertinent resident care information to assure resident rights are protected
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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