Job Overview

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Work Schedule

Rotating Shifts
Standard Hours

Job Description

Environmental Air Systems is a reputable company located at 3980 Premier Drive, High Point, NC. Established with a commitment to delivering high-quality environmental control solutions, the company prides itself on fostering a professional and welcoming atmosphere for both clients and employees. With a foundation rooted in innovation and customer service excellence, Environmental Air Systems has grown to be a trusted name in its industry. The company's operational philosophy revolves around proactive communication, precise scheduling, and maintaining an organized work environment to support effective business operations and client satisfaction.

The position offered is that of a Receptionist with a schedule from Monday to Thursday, 7:30 am to 5:30 pm, and Friday from 7:30 am to 11:30 am, which rotates every other week to extend until 2:30 pm to 3:00 pm. This role is vital as the first point of contact, tasked with managing a high volume of inbound calls, directing them appropriately, and providing accurate information about Environmental Air Systems. Beyond handling phone communication, this receptionist is responsible for maintaining the reception area, ensuring it is clean, orderly, and inviting for visitors and employees alike.

Additionally, the receptionist manages office supplies, orders catering for meetings, and assists in the setup and scheduling of conference and training rooms, contributing to seamless event execution. Organizational skills are paramount, as the role also includes tasks like sorting and distributing mail, processing shipments, maintaining visitor logs, and coordinating with service companies to ensure equipment like postage machines are operational at all times. Proficiency with office technology and software such as Microsoft Word, Excel, and Google Suite is required to efficiently complete daily duties.

A successful candidate will be comfortable in a fast-paced, multitasking environment, combining excellent verbal communication skills with exceptional attention to detail. This is an excellent opportunity for a customer service-oriented individual with previous receptionist experience to join a dynamic team at Environmental Air Systems, playing a crucial role in the company’s day-to-day operations and client interactions. The role promises an engaging work environment where professionalism and organizational acumen are highly valued.

Job Requirements

  • Must have excellent verbal communication skills
  • Must possess exceptional organizational skills with great attention to detail
  • Be comfortable working in a fast-paced, multi-tasked environment
  • Proficient in Microsoft Word, Excel, and Google suite
  • Operate basic office equipment (fax, copier, postage meter, etc.)

Job Qualifications

  • Minimum of a high school education
  • Must have customer service/receptionist experience

Job Duties

  • Answer phone calls and direct calls to appropriate staff and provide basic information as requested
  • Provide callers with accurate information about Environmental Air Systems
  • Maintain lobby/reception area’s appearance, including overall cleanliness, and keep materials such as magazines in a neat and orderly manner
  • Order and organize office supplies
  • Order catering as needed
  • Assist in setting up the conference rooms when guests are scheduled to come to our facility
  • Maintain the schedule of conference rooms and training rooms
  • Clean and organize the front reception, including conference rooms, and kitchen area
  • Direct janitorial staff when the front office needs additional clean-up
  • Sort and distribute mail as received
  • Post and send outgoing mail
  • Process online UPS shipments
  • Maintain visitor log
  • Coordinate with postage machine service companies to always maintain proper working order
  • Assist officer personnel as needed

Job Criteria

Experience

Mid Level (3-7 years)


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