Receptionist

PACE of the Triad West is a premier organization based in Winston-Salem dedicated to providing exceptional services and support to its community, particularly focusing on participants and families who benefit from its programs. As a fully committed entity, PACE of the Triad West fosters a welcoming environment that ensures all guests, visitors, and staff receive courteous and professional assistance. The organization values effective communication and seamless operational flow, which are essential in maintaining its high standards of service and engagement with the public and internal teams. They operate with a strong emphasis on community connection and support, striving to uphold an inclusive culture and provide a positive experience for everyone involved.\n\nThe Receptionist position at PACE of the Triad West is a full-time, non-exempt role that reports directly to the HR Director. This role is pivotal in setting the tone for the experience of visitors and staff as the initial point of contact. The Receptionist’s responsibilities include managing incoming telephone calls, ensuring they are promptly and appropriately routed to staff members or external vendors. In addition, the Receptionist handles inquiries from the general public, participants, and families, effectively communicating organizational information as directed by leadership. The role requires a high level of professionalism, interpersonal skills, and an understanding of organizational operations. Beyond telephone and visitor management, the Receptionist also offers clerical support to leadership team members as needed, contributing to the smooth operation of administrative functions. This position demands excellent communication, organizational skills, and the ability to multitask effectively in a dynamic environment. The pay for this role will be determined based on experience and qualifications. Working at PACE of the Triad West presents an excellent opportunity for individuals seeking to thrive in a supportive, community-focused workplace while developing crucial skills in customer service and administrative operations.