Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.25 - $16.25
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Work Schedule

Standard Hours
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Benefits

Competitive base wage
benefits
Flexible Hours
Supportive team environment
Career growth opportunities
Family-friendly schedule
Employee Discounts

Job Description

Pigtails & Crewcuts is a premier children's salon franchise known for its high-end, high-volume services that cater predominantly to kids, but also provide haircuts for moms and dads. Revered for creating a fun, safe, and memorable haircutting experience, the salon distinguishes itself by its family-oriented, community-based, and professionally designed facilities. Each location features child-friendly amenities such as themed and adult styling chairs, "mom chairs" at every station, age-appropriate movies, video game consoles, party rooms, train tables, toys, and a dedicated retail line of hair accessories and care products specially designed for children. Pigtails & Crewcuts also maintains strong community ties through partnerships like Locks of Love, emphasizing both charity and customer satisfaction.

The company seeks enthusiastic receptionists who are passionate about delivering outstanding customer service and contributing to a positive environment where children and parents alike feel comfortable and cared for. This role demands a professional, warm, and friendly individual who can multitask effectively and support their team throughout the salon's fast-paced operating hours. Working here means joining a local, family-owned business that respects employees and invests in community wellbeing. Team members enjoy great working hours tailored to family schedules, no need for late-night shifts, and a workplace that encourages collaboration and personal growth.

The receptionist role at Pigtails & Crewcuts is vital to maintaining the high standards and vibrant atmosphere that the brand upholds. Successful candidates will be skilled in providing exceptional customer service, particularly with children who may be fidgety or anxious about their haircut. Patience and a positive attitude are essential, as is a genuine enthusiasm for creating an enjoyable and memorable experience for every customer. This position offers a competitive guaranteed base wage, accompanied by benefits and opportunities for career progression. Employment with Pigtails & Crewcuts means being part of a well-respected children's hair salon network with nearly 50 locations nationwide, each independently owned and operated but united by the mission to deliver superior children’s haircutting and styling experiences.

Job Requirements

  • High school diploma or equivalent
  • Experience working in customer service or with children preferred
  • Ability to multitask effectively
  • Strong communication skills
  • Patience and friendliness
  • Availability to work during salon business hours
  • Positive and professional attitude

Job Qualifications

  • Experience in customer service or receptionist roles
  • Ability to multitask in a fast-paced environment
  • Comfortable working with children and families
  • Strong interpersonal and communication skills
  • Friendly, warm, and professional demeanor
  • Passion for delivering excellent customer experiences

Job Duties

  • Provide outstanding customer service to children and parents
  • Manage appointment scheduling and check-ins
  • Support team members through multitasking
  • Assist with handling young customers patiently
  • Promote and deliver the Pigtails & Crewcuts customer experience
  • Maintain a professional and positive attitude
  • Assist with retail product sales and salon upkeep

Job Criteria

Experience

Mid Level (3-7 years)


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