Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Paid Time Off
401(k)

Job Description

The hiring establishment is a dynamically growing automotive service center, known for its customer-centric approach and fast-paced environment. This company specializes in providing comprehensive automotive services including repairs, maintenance, and automotive sales support. Situated to serve a diverse clientele, the business prides itself on fostering a welcoming atmosphere where customers feel valued and supported from their first inquiry to service completion. This company operates with a focus on quality, professionalism, and efficiency, making it a competitive player in the automotive service industry. They offer competitive full-time employment with benefits such as 401K retirement plans, medical insurance, and paid time off, underscoring their commitment to employee welfare and long-term career growth.

The role being offered is an immediate full-time day position crafted for an individual who thrives in a fast-paced work environment and enjoys engaging with customers. As a key point of contact, the position involves managing incoming phone calls, welcoming customers warmly, cashiering duties, and supporting the overall service process. This entry-level opportunity provides a solid foundation for individuals interested in advancing their career in automotive services. Although automotive experience is beneficial, it's not mandatory, suggesting an openness to training the right candidate who demonstrates enthusiasm and the right aptitude. The position demands excellent communication skills, a professional personal appearance, and the ability to read and comprehend instructions carefully. The successful candidate will be responsible for maintaining high customer satisfaction levels, handling financial transactions accurately, processing necessary paperwork efficiently, and keeping the customer waiting area well organized and welcoming. Additionally, the role requires maintaining diligent records for keys and dealer plates, as well as consistent communication with sales management via phone and email. Overall, this job offers significant growth potential within a supportive and structured environment, ideal for individuals who are detail-oriented, customer-focused, and eager to contribute to a reputable automotive business.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or cashiering preferred
  • Ability to work full-time during day shifts
  • Strong interpersonal and communication skills
  • Proficiency in handling phone systems
  • Basic math and cash handling abilities
  • Attention to detail and organizational skills

Job Qualifications

  • Ability to read and comprehend instructions and information
  • Professional personal appearance
  • Excellent communication skills
  • Ability to meet companys production and quality standards

Job Duties

  • Answer telephone
  • transfer calls
  • take messages
  • help customers when needed
  • Receipt money for service, finance, and sales
  • Maintains customer satisfaction at or above company standards
  • Processes paperwork on a timely basis
  • Sign out and keep good records for the books/keys and dealer plates
  • Keep waiting area neat and stocked for customers
  • Communicate frequently via phone/email with sales management

Job Criteria

Experience

Entry Level (1-2 years)


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