Receptionist

H&R Block is a globally recognized tax services company known for its commitment to helping people thrive by providing expert tax preparation services and financial guidance. Established with a mission to help and inspire confidence among clients, associates, and communities, H&R Block fosters a high-performing and connected workplace culture where every individual feels a genuine sense of belonging. This inclusive environment has earned H&R Block recognition on various Best Companies lists, showcasing its dedication to employee well-being, development, and diversity.

At H&R Block, innovation and client satisfaction are priorities championed through the ambitious multi-year strategy known as Block Next. This transformation roadmap focuses on enhancing how the company operates, elevates client experiences, and drives sustainable growth to maintain leadership in the tax preparation industry. For individuals seeking a dynamic workplace where curiosity, creativity, and continuous improvement are celebrated, H&R Block offers an exceptional platform to grow and make a meaningful difference.

The Client Service Professional/Receptionist role at H&R Block is a seasonal position designed for candidates who thrive in warm, client-focused environments. This role involves being the welcoming face and voice for clients, ensuring they feel valued and supported from their first interaction through the entire tax preparation process. The Client Service Professional is instrumental in creating strong client relationships by providing personalized assistance, maintaining effective scheduling, and matching clients with the most suitable tax professionals based on their needs.

Responsibilities for this position include answering phone calls in a friendly and professional manner, greeting clients with warmth and sincerity, scheduling appointments according to client preferences, and ensuring comprehensive service delivery during in-person, phone, or virtual engagements. Maintaining a clean and organized office space in collaboration with team members is also a key part of the role. The position requires adaptability, multitasking capability, and excellent organizational skills to handle the fast-paced nature of the work environment effectively.

Compensation for this role ranges from $11.00 to $27.00 per hour, with actual pay dependent on factors such as experience, education, performance, and location. Additionally, successful candidates may be eligible for incentive compensation plans that provide opportunities for additional earnings. The role is perfect for individuals who are looking to make a positive impact through meaningful client service within a supportive corporate culture committed to diversity, equity, and inclusion.

H&R Block values total associate well-being by offering comprehensive benefit programs including medical coverage, a 401(k) retirement savings plan, employee stock purchase opportunities, and wellness initiatives such as an Employee Assistance Program, wellbeing programs, neurodiversity, and caregiver support. Employees also enjoy various exclusive discounts and are encouraged to grow personally and professionally with a team dedicated to mutual support and success. This position offers flexible scheduling options and may require work across multiple locations, making it an excellent opportunity for those seeking both variety and stability in their work life.