Receptionist

CenterWell Senior Primary Care, a division of Humana Inc., is dedicated to providing proactive, preventive, and personalized healthcare services primarily to seniors. The company is recognized as the nation’s largest provider of senior-focused primary care, integrating a whole-person health approach that addresses physical, emotional, and social wellness. CenterWell's unique care model involves integrated care teams including physicians, nurses, behavioral health specialists, and other healthcare professionals who spend significant time with patients to ensure compassionate and comprehensive care. As a part of Humana Inc., CenterWell offers stability, excellent benefits, and opportunities for career growth in a supportive and inclusive environment. The company emphasizes work-life balance through flexible scheduling, leadership development programs, and career coaching from day one of employment.

The role of Receptionist 1 at CenterWell Jacinto City, located in Houston, TX, is pivotal in supporting the organization's day-to-day administrative and communication operations. This full-time, 40-hour per week position offers a salary range between $41,800 and $50,400 per year and is eligible for a bonus incentive plan based on performance. The Receptionist 1 serves as the first point of contact for patients, visitors, and callers, managing the switchboard, handling multi-line phone operations, and maintaining visitor logs with professionalism and attention to detail.

In this patient-facing role, the receptionist is responsible for greeting visitors warmly, issuing visitor passes, and directing guests to the appropriate departments or personnel. They manage routine inquiries related to the organization's location, hours of operation, phone numbers, and email addresses. Additionally, they perform a variety of administrative tasks including booking meeting rooms, typing, organizing and distributing mail, and managing courier services. Operating under close supervision and within established policies, the Receptionist 1 ensures smooth communication flow and supports the function of the center through accurate message handling and maintaining call logs.

Candidates are expected to possess strong customer service skills, with experience in healthcare settings preferred but not mandatory. The role requires excellent phone etiquette, organizational skills, multitasking ability in a fast-paced environment, and familiarity with Microsoft Office applications. Preferred qualifications include knowledge of medical terminology, experience with electronic medical records (EMR) systems, and bilingual proficiency in English and Spanish.

Given the role's patient-facing nature, candidates will be required to participate in the company’s Tuberculosis (TB) screening program as part of the employment process. CenterWell values diversity and is committed to equal employment opportunities, ensuring a respectful and supportive workplace for all team members. This role offers a rewarding opportunity for individuals passionate about health, service, and community impact, allowing them to contribute meaningfully to the well-being of senior patients and their families.