InnovAge

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off

Job Description

InnovAge is a leading healthcare organization dedicated to empowering seniors to live independently, enabling them to age safely in their own homes and communities. The company provides an innovative alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which offers enrolled seniors customized healthcare and social support within PACE Adult Day Health Centers. These centers are staffed by skilled medical professionals committed to creating personalized care plans tailored to the unique needs of each participant. InnovAge’s patient-centered care model ensures that participants receive comprehensive care in a compassionate and respectful environment.

InnovAge values its... Show More

Job Requirements

  • High school diploma or GED
  • Experience answering inbound phone calls and knowledge of multiline phone systems
  • Experience with standard office procedures including filing, record keeping and use of office equipment such as personal computers, copiers and fax machines

Job Qualifications

  • High school diploma or GED
  • Experience answering inbound phone calls and knowledge of multiline phone systems
  • Experience with standard office procedures including filing, record keeping and use of office equipment such as personal computers, copiers and fax machines
  • Medical terminology preferred
  • Bilingual Spanish preferred

Job Duties

  • Receives visitors and employees to InnovAge with a courteous attitude and assists individuals who need assistance with services and/or directions to offices
  • Ensures facility security by maintaining sign in sheets and issuing visitor badges, notifies staff member of visitor's arrival in a timely fashion
  • Answers all incoming calls and routes to appropriate departments, takes messages and responds as needed
  • Maintains an orderly reception area in order to provide and maintain InnovAge image
  • Pages staff via paging system when appropriate and according to established procedure
  • Responds to emergency calls according to established procedures in a courteous and helpful manner
  • Handles and processes incoming and outgoing packages and/or letters from FedEx, USPS, UPS and other postal delivery and messenger companies
  • Prepares and processes interoffice and regular outgoing/incoming mail, distributes mail in a timely manner with regard to confidentiality and sensitive issues
  • Provides basic and general maintenance of all office equipment including pagers, copiers, faxes and printers, notifies appropriate parties when equipment is out of order
  • Maintains appropriate logs and records of office equipment and supplies and assists with care and maintenance
  • Provides administrative support and performs general office duties as assigned
  • Additional work functions and duties may be assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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